Moorland Square Shopping Ctr — Local services in New Berlin

Horrible customer service by the woman who attended to the self check out and at the service desk. (Same woman) I purchased a product from the deli on Sunday, returned the product with the receipt a day or 2 later. I asked for a replacement, and she questioned me as if I was trying to steal from the store. Claiming no one else brought back this meat, and how bad was it ,because the time of purchase was at noon and should have still been good.(she also focused on a coupon I used that had nothing to do with my meat purchase! She made a call to the deli telling my story instead of just asking for a clerk to come and help me. (A bit embarrassing while other customers waited) Then...in the deli, the lady gave me my replacement but told me she weighed my return against what I paid for. And replaced that amount. So what I paid almost $8 for was now a package with the value of $3.23, and 1/2 ld less!!. I wasn't going to challenge the weight and product...I know the 3 slices of meat we tried was not 1 /2 LB.! I will NOT be going back. I expected more from...

I didn't spend a lot of time here. But it's a mall. Just like most malls. There's a parking lot and some shops. People going in and out. You know, it's a mall. People buy things, consumed things. I don't know what to say? How the hell do you rate a mall. It was clean. I didn't get mugged and I didn't have to step over used hypodermic needles. I give it three stars. If I don't get mugged the next time I go there I will...

I to the pickup spot and their app was not working called the number d r and no one answered. So I had to go in and there was no one in the pick up room, no one at customer service. Finally 30 minutes later I got my order sent out to me. Then they had a charge on there that was not right, so I ended up chatting with kroger because the store could not help me. It is not resolved. I...