ALDI — Local services in New Bern

Being rude to disabled people is unacceptable!! Went to this store last night with my recently wheelchair bound mother. All was well until it came time to cash out! Cashier Nicole has COMPLETELY ruined this experience by being rude and disrespectful to my mother. I was only able to push one shopping cart. Being confined to a wheelchair my mother could not navigate the the store WHILE also pushing her own cart. Our groceries were in the same cart and organized with an empty box between them. As I loaded mom’s groceries on the belt I told Nicole the empty box was the end of moms order. She proceeded to ignore this ringing up half of my groceries with my mothers. When we noticed it (as I was trying to quickly load the belt and mom was getting her card ready for payment) Nicole huffed and said that’s what we use these black bars for!!! I told her I was using the box because mom could not see the conveyor belt with the 1” black bar on it from her wheelchair. She continued staring blankly at us as a line grew behind us (Did she offer to cancel and rering the transaction? Did she even apologize? NO!!) nstead she rolled her eyes at my mother and stared until she said she would just pay for what had been rung up!! Was that the end of it??? No!! Mom swiped her card then Nicole snapped at her to swipe it again. Mom could barely reach the payment terminal from her chair!! After 3 or so attempts and trying to enter her pin on the device she CLEARLY couldn’t see from her chair Nicole snapped “it was declined” . Mom is now confused and I am trying to squeeze past the cart between us to get to the pad. Nicole continued to glare at my mother and ask “Did you enter the right pin?? in a condescending tone. I helped mom swipe her card $260 for her grocery and half of mine then I covered the $36 her card would not. I said to Nicole the payment device is too high and mom couldn’t see the prompts from her chair. I remarked that it’s was very unwheelchair friendly. I was explaining to mom that I would pay her back for the portion of my groceries (Nicole had guilted her into paying for) when I noticed that she had started ring up the remaining items and throwing them haphazardly into the same cart with moms. Nicole remarked that the receipt was itemized so I could split it up, all I could do was pay for mine and thank Nicole that I now had to split up the check AND resort all of the groceries!!! No apology, no offer to aid in anyway! I was LIVID! We spent $425 to be treated rudely!!...

Today I was very frustrated at the New Bern Store Audie’s checkout. I got in line behind three people. First two had carts full and the ladies in front of me had two items and I had two items. They soon put their stuff back and left the store while the people with mass groceries were continuing to check out. Normally there is just one register open. I realize that having shopped there before. I’ll stick it out cause I have to have these cookies today. Cart in front of me was full and overflowing. As the one register backed up the girl at register hollered register 4 will be opening. Boys at back of line hurried over to newly open register as did the people next to them. They checked out as I continued to wait. Lady behind me moved over and asked if I wanted to get in front of her. I said it’s okay I’m leaving, this cookie deal doesn’t matter as much as courtesy. I just don’t understand why the girl at cash register did not look at me and say lane 4 will be opening, you can move over there. Audie’s had become my favorite place to shop but I will be a long time returning. They lost two customers today by not being courteous. I will not go back any time soon. Such a shame cause I do like their items and prices but how you treat people is most important. I kept thinking girl at register might acknowledge me. She looked all around me as I scooted closer to check out. Turned out paying was an issue with the girls and they also were paying separately. I left my two items on belt and walked out. I’m sure I stood in line 5 to 8 min. She did notice when the boys leaving set off the buzzer at the door but that was also not...

I started shopping at Aldis because my grocery bill had become out of control. In 2017 I begin to see an increase in my grocery bill for the same items purchased. The famous I was using contacted me and ask me to provide feedback. I did, it was not good. They called and said they would make changes but did not. In 2018 my same items had more than tripled and I informed the company through their survey that I would no longer shop at there store because of greed and pricing. So I went to Aldis. I was in awe, the same number of item were more than half the price off. I mostly buy organic. I could not believe I had given myself a raise. Later that day I saw a Senator Katie Porter interview some corporate head and wanted to know about food cause. Little was sent on salaries, a little more spent on insurance, more was spent on maintaining building and a profit to investors was over 500 million. One CEO said they knew people would blame the current president so they increased pricing and made the packaging smaller. It is my money and I need to use it wisely. So I continue to shop Aldis plus the products...