Terrible communication and customer service. Ordered flowers for my daughter’s birthday. Didn’t deliver and when I called to check on it, they didn’t seem to care and only after pushing on them did they decide it would make sense to try again. Of course, this was all 2 days after the birthday. My daughter finally got them a week later. 🙄 I did ask for some sort of reimbursement since they were late and they gave me $20 back off of an $80 bouquet, but I had to ask. Again, poor communication and had I not contacted them, I don’t have faith they would have...
Read moreI recently purchased a birthday bouquet for my wife from New Canaan Florist and I couldn’t be more impressed! The arrangement was absolutely stunning, featuring a perfect blend of vibrant colors and fresh, fragrant flowers. I surprised my wife and she was thrilled.
The owner was incredibly helpful and friendly. The flowers were fresh, beautifully arranged. The overall experience exceeded my expectations. I highly recommend them, and I’ll be back again...
Read moreSent an online order to New Canaan Florist after business hours on Thursday asking for an arrangement to be sent by 11:00am Friday.
Not only was it delivered on time, it was arranged exactly as described. From what I was told, they received my order, went to the market to get the flowers, created the centerpiece, and delivered, all in 2.5 hours!
Amazing customer service and communication.
Don’t hesitate using New...
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