Ralph Lauren — Local services in New Canaan

Polo Ralph Lauren on Elm Street in New Canaan has excellent customer service where they anticipate your every need without pushy salespeople. If you call them ahead of time they will arrange to have your selections ready upon your arrival, which is important because they're a small store that may have to order your clothing from another Polo Ralph Lauren store to meet your needs in size and style. I found one of my favorite pair of jeans at this Polo Ralph Lauren store after seeing them on display in their large glass windows featured with a very cool pair of Ralph Lauren brown leather boots and a wide selection of handmade leather belts. The store has every size of clothing at reasonable prices in the latest style. I paid less at Ralph Lauren than many other places with superior customer service. When I wanted to return to pick up my jeans, boots and hand tooled belts, the friendly saleswoman had them waiting for me in my size. She asked me if I was sure before I made my purchases making sure that everything was nothing less than perfect. You'll enjoy shopping in the comfort of the classic wood and leather environment. I highly recommend Polo Ralph Lauren to everyone I know who appreciates unique clothing in the classic Ralph...

Love everything about Ralph Lauren including there staff. I went to the New Canaan store because I ordered the patch trucker jacket online and it didnt fit. So i get there and I can see that this isnt a place where alot of black people frequent because of course im the only one im seeing lol. So I get there and there really nice and helpful but I just had to ask them am I allowed her lol we all laughed but they knew what I meant and how I felt. And they said of course you are we at RALPH LAUREN love all people and thank you for being open enough to ask and talk about it. And I just thought that was so amazing in the world were living in today Love the brand new fan of the store they have...

We called in today for a dog sweater that is available in store & sold out online. He mentioned we needed to call back at 4:30pm because it was busy around 1pm.

We have been calling since 4:30pm and they are about to close.

A customer is a customer & wanted to spend money for an item we needed. We are gonna contact corporate about our phone experience because it wouldn’t be appropriate to say the name here. Just wish every customer that wants to shop at Ralph Lauren is prioritized because why pick up the phone??? We weren’t calling to say hi but to do a transaction over the phone. Please fix this moving forward or else don’t pick up the phone and make false promises to call back...