ARTICLE& — Local services in New York

Not a review as a customer but as a potential employee. I had to leave this review here since a glassdoor profile doesn't exist for this company.

The owner, reached out to me for an interview only to cancel our interview the day of 2 hours before the time claiming to be sick. I had already been standing in front of the store upon receiving the email. She wrote in the email for me to email her Monday to reschedule. I understand that no one plans to be sick, but the kicker is her ghosting me after I reached out to reschedule our interview. Please treat people with respect. I understand the power dynamic that you are in the position to potentially offer me employment, but  it doesn't hurt to be transparent to candidates. I didn't want to write this review, but I think unprofessional behavior should be critiqued, and I expected more from a...

Did not honor my return. After several attempts to communicate with them and their assurance that they would issue a refund I finally had to go through my credit card company for a reverse payment. Absolutely horrible customer service. No one ever answers the phone or calls back. Really felt scammed. Do not oder items online!

I emailed you over a dozen times left several voice messages. Lara received the return from ups then assured me the return would be made, then I never heard back. Then I reached out again-no response until I left this review. My credit card company is handling it at this point. You've wasted so...

I never leave Article without making a purchase! The selection and merchandising are only beat by the customer service. Lara, in particular, is extremely attentive and kind, making helpful suggestions and making every customer feel supported.

The clothes at Article are made for every occasion. From wedding guest dresses to everyday denim. I look forward to every season change because it means that I get to visit Article! Congrats on a well deserved 20 years in...