Braces World Orthodontics — Local services in New York

My daughters friend recommended her to come over here to get her braces done. We go to make an appointment and the lady in the front desk had such an attitude that it got me upset so I had to make myself serious when talking to her. We were obviously new and I thought she would try to help us figure out how to do these paper work and let us know what’s to come after but she just gave it to us and said to fill it out and give it back to her and just wait. So we did and when I first called to make an appointment she could’ve told me that I had to pay 100$ just for them to check my daughters teeth but she didn’t and I came with money but just not enough. I told her nicely if she could wait until my husband arrives with the money and when he comes I’ll give it to her. Ten minutes pass by and she keeps asking rudely if we were gonna pay because they were going to close but there was 15 minutes until it did so I told her that he’s probably close. She was so impatient for the money it was shocking. She tells us that she will call once the insurance envelope arrives but it arrives to my house. I call to make an appointment and they pick up so rudely saying if it doesn’t arrive to there store they won’t do anything. I don’t like they’re attitude and the front desk ladies are so unprofessional. Not going back there again nor recommending this bad...

Braces world Orthodontics is a wonderful place to do your braces!. Since the day I called to set up the appointment I was already happy. The lady that made the appointment for me, over the telephone was great, very respectful and did her best to accommodate my appointment according my schedule and my days off. When I walked in my first impressions were: very clean, calm environment and very technological, they have a iPad so you sign in when you arrive. The process to take me the xrays, the assistant explained me everything before doing it, and technology again, they have digital xrays. The Doctor was amazing, she explained me every detail and answered all my questions with no rush, I even apologized because I had many questions and she said that I was able to ask all I want because that was my time. Then a lady, came in to the room and explained me the finances. She was amazing. She explained every little detail, gave me different options and methods of payment. No hidden fees, everything is written and NO low caption notes. I was soooo pleased that I decided to start right away. They have a device that scanned my teeth. I feel great!! I cannot wait to see the results!! They asked today if I was able to do a review base on my experience today and here is it! Guys...

Dr. Nina Laracuente, Staff (Cristina and Francis). We thank you for all the support and amazing services given to our daughter X.G. during her process of 3 years with braces. The journey just ended in September after a long wait (teeth pulled out, frenectomy, stress, travel, and insurance issues) and now retainers are on. During our process conversations were short, clear to understand, clean office, state of the art imaging and late afternoon hours. FYI: Everyone child have their unique process and is imperative parents are proactive and involved in the process as much as possible. Don't be afraid of asking questions and doing your own research. Use a Translator if needed for this review. So far we are happy with the process and service. 4-stars because weekend-Saturday hours were...