Bushwick Smoke Shop — Local services in New York

Beware! I bought an Airbar Box vape and it was fake. It was odd that the guy who sold me this vape asked me to try it in-store first. I'm assuming they've ran into problems selling this product before, thats why he asked me to try it in store, but I was in a rush and left. After the first 3 pulls the tip started burning every time I inhaled. Then I got zapped. I went back and asked kindly for a refund and they refused. They wanted me to take another one. I didn't want to take a replacement out of fear that it will have the same issue. I then found out that many merchants are selling fake Airbars. I sill don't understand why they refused to give me a refund. Thankfully, I paid with card and was able to call my credit card company and cancel the transaction. Shame on this place.

Update after reply.

It was your store, I have the correct address. If you claim you sell original products, why not just refund me and take it up with the supplier. BTW I forgot to mention that I did try to scan the QR code and it didn't work. This is another reason why I knew this was a fake product. Why couldn't you just refund me? I literally came back like 5 min after purchasing despite me being in a rush. I knew I had to come back right with hopes to get this resolved. Unfortunately, you guys don't know how to take care of your customers. What kind of company denies a refund for a damaged product, 5 minutes...

First, please note, I write reviews close to ones every two years. So this is surely deserving. ||Experience|| When you go to a smoke shop you are ideally going for a specific thing. I did not expect my eyes to widen or to be captivated by the sheer organized display of assorted bongs/smokes/accessories/hookahs. When I originally started looking around for a water/oil pipe online and compared that to local stores outside of Bushwick smoke shop, I was lead to believe that I will never find a budget friendly choice to what I was looking for. That all changed here. Not only did I find an good price range for a piece I was more than happy to find, but the staff knew more than their regular share of details per item I was interested in. Best of all the staff did not do sales pitches. They shared slight personal experience and allowed me to ask away and poke where I pleased. Not only did I find what I was looking for and happy with my experience, but I also located a future piece that I might invest in. Bushwick smoke shop at 388 Troutman St is worth the visit and...

Happened upon this place while going to KCBC which is right down the street from them. Did a quick search for them online to see what there hours were. They have a very nice of cigars, hookahs, bongs... You name it. I only went there to get a couple of cigars to enjoy on the 4th but I could have spent nearly an hour looking at everything. The humidified room has a decent layout for the space and easy to navigate. You do need to tippy toe and also duck to look at some of the sticks but that is par for the course. The cigars were reasonably priced to the market, so they are definitely aware of the value and cost of their sticks. This is a come back to place for sure for your needs. Really varied in all brands of products... Cigars and pipe needs. 420 needs... Pretty much anything for you smoke needs. VERY friendly service! Definitely will...