I rarely write reviews, but after my recent visit, I felt compelled to share how exceptional the experience was. A.J., the nighttime laundromat attendant was professional, friendly, thoughtful, and turned whatās typically a tedious chore into something unexpectedly pleasant.
Professionalism From the moment I walked in, the attendant exuded calm and competence. They greeted me with a warm smile, thanked me for my courtesy and patience and offered help before I even realized it. Their knowledge of the facilities was evident, and the service is an improvement from other shifts. He is the Second Gentleman I have crossed paths with here that offer exceptional customer service.
Friendliness What stood out the most was their genuine friendliness. He created a welcoming atmosphere that made the space feel less like a monotonous errand and more like a brief, pleasant break in the evening.
Thoughtfulness Music that Made the Task Effortless Perhaps the crowning touch was the carefully curated playlist. The music selection was perfectly mood-appropriateāsoft, melodic, and unobtrusiveādriving away the humdrum boredom of folding and sorting. Each song seemed to pace the evening just right, turning what could be a slow, boring task into a rhythm-based flow. It felt as if the attendant had tailored the playlist to complement the moment, making the time glide by with ease.
Overall Experience Service: Exemplary and courteous Atmosphere: Relaxed, safe, and reassuring Efficiency: Quick and organized, without ever feeling rushed Impact: Left me feeling relaxed although itās the end of the night and I would rather be in bed. I did feel the energy to power through folding my laundry and get home.
If you ever find yourself at a nighttime laundromat, I wholeheartedly recommend seeking out this attendant. Their professionalism, warmth, thoughtfulness, and the music they play can transform laundry night into something you might even look forward to. A true standout in...
Ā Ā Ā Read moreVery much frustrated. For the most part itās a clean store. However my issue has to do with the card system Iāve place money on my card only for it to work one week and then stop working the other week Iāve left my number with the staff many times who told me that management would be in contact with me and that has never happened. The last time it happened before was week of November 4th my card with 40 dollars on it wasnāt working in any of the machines. I was told thereās nothing that could be done. I reluctantly purchased a new card however the machine charged me the fee and never gave me the card. I have the video on my phone . The staff then told me I would need to come back to the store and sit between 4 and 8 pm because management would be there sometime between those hours. To the management of this franchise I just wanna say this 50 dollars to you may not mean anything. But I and everyone that frequents that place work very hard for our money so to have it just disappear without any means of recovery or even an attempt to rectify or fix the problem is very...
Ā Ā Ā Read moreNice, clean, and spacious. The worker was nice and greeted me as I came in.
The prices are outrageous, though. Get this: 8 minutes of dryer is 49cents. I unfortunately had to come here because building's laundromat locked me out. The card is $3 (no deposit back so those $3 are gone) and just drying my clothes I've used up almost all the $7 that I got after depositing $10. Also be aware the dryer is intentionally set to Medium heat so don't forget to change to High (or Low). Probably so people don't notice and end up spending more money. No offense, this place's prices are a rip-off. If I didn't have to come here out of desperation, well, you know, I wouldn't have lol.
Here are the prices in case you need them: Double Load $3.69 Triple Load $4.99 Giant Load $6.69 Giant Load $9.99 Super Giant Load $12.99
Dryer 49Ā¢ for EIGHT MINUTES LMAO If you're from the Bronx you know how dumb that...
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