I'd like to begin by stating that I am a long time customer of this salon since they've opened, which is more than 6 years ago. I have tried almost every employee here, and must say, whether it is a massage, pedicure, manicure or whatever I may have need at that given time, my needs are always met if not to expectations, they are well over exceeded.
I'm flabbergasted at the negative feedback I have read with other clients and unfortunately, cannot agree. Nevertheless, everyone's experience is different, as well as expectations. In regards to the massage commentary I saw while drying the nails, this is not mandated by the employees, and it's $12 for 10 mins, which in my opinion is extremely worth it and affordable.
I have also experienced the employees complete a job politely, even while being completed belittled, and disrespected, then have the client insult and have her remove it ALL, not pay for it, didn't give a tip, and left. However, it doesn't take away from the professionalism of the place. Candie who was there at the time, (a couple weeks ago,) handled it well, and was very polite to the rude client.
The employees here go over and beyond with what they need to do, and even go without taking a full break at times because they don't get a chance to. Although we are paying for our service, I believe as the client, we too should take some time, to talk to these women and treat them with the respect they deserve.
Bring them a coffee one day if you'd like. They are so appreciative and sweet.
The service is outstanding, the prices are affordable, if you are looking for quality.HIGHLY recommend this...
Read moreUnfortunately I have to say I had a Bad experience here.. The lady that was doing my nails cut a piece of my skin while attempting to remove cuticles from my middle finger (hand). I immediately began to bleed and it was none stop. After a few minutes had passed and the bleeding continued the lady panicked and apologized, saying it was an accident. I understand it was, but I also have to say that from the beginning I felt she wasn't paying close attention to what she was doing and obviously that led to the incident. Because the finger kept bleeding and it just looked so bad, I told her to put a bandage and paint the rest of the nails. Either way I did not want any chemicals near an open wound. With that said, I must admit It was a bad situation and I will never go back, but to be fair I was waived from paying the fee (not that I had any intention of paying full fee after the incident anyway). With this I learned that sometimes is just best to pay a little extra to get the results that you really want .....
Read moreI've been coming here for years and have had consistent, professional and beautiful service each time, no matter who my technician is. Jun, the owner, is always busy tidying up, stocking supplies, or helping his employees- I've never seen an owner so active in their business. All of the technicians use the same techniques, so the work is always consistent, and my gel manicures leave my nails healthy and strong: no dremmeling and damaging the nail! Great for eyebrow waxes, too. The staff is also very sweet and they seem to love working there; they're always laughing with Jun or singing along to the radio and they pay very careful and professional attention to their work (including best sanitation practices). Before Coco Young Nails, I'd been to 3 other salons in the area, and unfortunately always had inconsistent quality. I tell everyone that Coco Young Nails is the place to go. I do recommend calling ahead of time for an appointment, but there are always openings pretty much daily- just not always at the...
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