Cotton On — Local services in New York

Horrible ghetto low class ignorant staff full of no integrity having idiots!!!! I came all the way from the Bronx to grand some things that I saw last week knew exactly what I wanted to grab as soon as I got off the ferry I ran over they locked the door in my face closing the register and store down 20 minutes before it was time I started recording bc they were hiding and acting like monkeys 🙈 playing hide and go seek & the guy came over and said they want to go home and that that I couldn’t buy anything anyway bc they closed the registers early bc they wanted to go home costing the company money these kind of employees are a liability I traveled all the way from the Bronx & had time but these stupid immature ppl were being selfish & unprofessional I’m pissed they refused to give me the corporate number or the managers name cotton on please fire these ppl the manager too! This just happened look at the camera please! I’m mad as hell bc I have an event and was coming for a dress now I have to come all the way back here tomorrow bc of...

I've never seen a more unprofessional manager in my life. Came in at 7:20 and my daughter wanted to try on one pair of jeans because we live out of state so I can't easily make a return if the jeans didn't fit. The manager blockaded the fitting room. I asked very politely if she could try on the single pair of pants, and she rudely replied they were closed. I told her the sign on the door showed the store was open until 8, and she said they were closing so they could get ready for the next day. I've worked retail and almost started laughing because I know you stay open for customers until the ACTUAL closing time, and THEN you prep the store for the next day. She was awful to every customer in the store and promptly locked the doors behind us as we exited...at 7:41pm!! This lady has no business being in a customer service field. I feel sorry for the miserable...

The only thing I like about this store is that I can get proper quality clothes with cheap price. Everything else is trash, especially the customer service. I work at the customer service sector too, so I understand how the job can be exhausting. But that’s not an excuse to treat people rudely. I wasn’t rude to them. Most of the times, I was being polite because I don’t want to exhaust them. Still they ignore and talk to me very rudely. Also, they close their store 45 minutes before the actual closing time which is 8:00. I wish the...