DataVision — Local services in New York

DataVision takes advantage of their buyers, especially young students and young women. Not only did the manager make a false claim about the product I was returning knowing that I wouldn't put up a hassle, but I was treated disrespectfully by every employee working on shift. If you're thinking of buying from this store with the possibility of needing a refund... Don't. You will not receive one. The people here do everything they can to make commission off of their buyers including charging you with a 15% "restocking fee" IF they even approve of taking the item back.

It shouldn't matter how young or old I am. It shouldn't matter if I'm a man or a woman. And it shouldn't matter how large or small of a purchase I'm going to make that day. A store should be treating it's customers with the same seriousness and respect throughout. However, they don't care about their customers. They especially don't care if you're a college student who just put money they didn't have into their wallets for a mistake purchase. The item was repackaged with every sleeve/cover assembled in it's original condition, within just two days of buying it, and absolutely no wear and tear or damage. They will take advantage of you while making you out to be a liar, when in fact, they are the ones making false accusations of an item being damaged in order to pad their bank accounts.

I know if I was to bring this charger back to an Apple store, they would issue me a refund. So if you are a certified Apple retailer, then why would the Apple store take the charger back, and you would not?

If it's not evident from my review, or the following reviews below me, please do not buy from DataVision. I work in both the Computer and the Arts field, so I understand how important of an investment technology is. If the store managers and employees actually cared about it's customers and the items it was selling, they too would understand how important it is for the customer to be satisfied with their purchase. However, the only thing that is evident here is that the management team running DataVision only cares about putting money into their...

This seller doesn’t have free returns! I bought a computer from them online and chose two day shipping at checkout. Even though it was “two day shipping,” it took them ten days to “prepare” the shipping. After I finally received the computer I realized it is too big for my space so I decided to return it (I did a little more research about similar computers during the long wait for shipping and found some other computers with similar performance but smaller.) I kept all of the labels on the computer and the power was never turned on. I put everything back to the box just how it came. You can barely tell the package was opened. I even bought a brand new box and bubble wrap to further protect the original box the computer came in. After a month I didn’t hear from the seller so I contacted them. The emails they sent in response looked like they were computer generated - not written by human being. It was always one short sentence (typically not answering my questions) and of course without anything such as “hello” or “thank you” to show very basic manners. Finally, I got the refund but the seller charged me a restocking fee (because I had open the package) which is 15% of the price of the computer (about two hundred dollar). Yes, if you buy a two thousand dollar computer and change your mind, you need to pay three hundred to return it. The restocking fee actually starts at 15%, so you definitely will pay more than 300 if you dare to turn the power on and try it out. I know this seller seems like they have a lot of nice products for sale, but stay away. Only buy from them if you are absolutely certain it’s the product you want - in other words - you never change your mind on...

Probably the WORST so called retailer I have ever dealt with. They pride themselves in customer service and supposed brand new products, but please take it from me, avoid the mistake I made with them. I ordered a NEW laptop from them and was very excited about it, especially at the price I got it at. When I got it in the mail, the package was beat up and was USED. I called these guys immediately, and the response I got was a JOKE. They said the product was new according to there computer and that's what they were standing by. I even sent them pictures of the product and they still denied it. Now I have to pay for shipping to return this USED product. Not only that, but there customer service is shiesty. The guy I talked to the whole time was name DONALD, yet his email was under JOHN GRIFFEN. He was also referred to as JOHN GIFFEN when I asked for him on phone calls. He received one or two of my emails with pictures before all of a sudden he "stopped" receiving them and claimed he did not receive anymore even though I sent them from the same gmail account address and he was able to send me an email saying he would not pay for return shipping. Also, they have a loser name Elliot over there who likes to talk over you instead of listen to the same story you have to repeat three times in order for them to figure out whats going on instead of documenting what happened. Please take my advice, the price isn't worth it. actually like B&H Photo. They have the same price and are more sufficient, do not send you crappy used products and are wayyyy better at customer...