Dina D. Strachan, MD — Local services in New York

I’m reading these reviews and I have to say I am baffled. My appointment with Dr. Strachan was excellent. She answered all my question, with no rudeness or irritation with my questions on concerns. I have recently had a serious outbreak in acne all over my face, and my hair was falling out. I bought proactive whole member catalog and very expensive hair products trying to help myself. It was to the point that I would not go out at all because I was embarrassed of my face and my hair would not cooperate with me. Work and home was my every day for the last 6 months.

She checked with my insurance and confirmed I can have a face wash. I was worried about the after effects of it. And was wondering if this will make my face worst before it got better, Dr. Strachan not only in detail did she inform me what will happen with the wash she provided me in full detail what will happen over the next few days. She also gave me shots in my face to help the acne inflammation go down as they were deep under my skin. The procedure of the needles in my face although hurt she was very gentle and concerned with my comfort. When she told me I would see immediate results in a few hours I didn’t believe it, Till I woke up the next day and my face was surprisingly better, 4 days later and my skin is absolutely on the path of correction.

In regards to my hair she suggest a deep conditioning and a serious trim. She also advised what I should put in my hair to help from falling out and making it stronger and healthier. Even though these are everyday products (Expensive products by the way) she was correct. I went to the salon and did as she instructed and now 4 days later when I brush my hair out it is not falling out and the breaking that was happening when just by running my fingers through my hair has stopped, I don’t have a brush full of hair or wake up with hair all over my pillow.

My only issue was the online pharmacy. She informed me about sending one of my prescription to the online pharmacy and I was ok with it. Till I had to deal with the online pharmacy which is terrible, with no fault of Dr.Strachan I believe in everyone hustle and cannot blame them for trying to make additional profit. I work in sales so I know. I also am a big supporter in all Business Women’s hustle in a male dominated world.

Good or bad on how you feel about this Dr. she does amazing work. Dropping her is honestly your lost I would highly recommend Dr. Strachan but do not do the online pharmacy. Keep in mind you cannot go into a Dr. Office and tell a Dr. your self-diagnosis. Tell the issues and the problems and let them resolve it. That’s what we are...

When I switched dermatologist to Aglow I was initially excited. That was before I had met Dr. Strachan. I told her my problems, what treatments l'd been using and asked her for her opinions. The entire time she was extremely rude, petty, and honestly extremely infantilizing...as if it isn't her job to tell me what skin cream to use and to treat me with respect. She made fun of me for the mistakes I made in my treatments and constantly seemed to mock or ridicule me for no reason. I can't believe a doctor's patient care could be so horrible. After my appointment, I tried to refill my prescriptions but was told I needed to make another appointment just to do so! (with a 50$ co pay of course). I opted to make my visit on Zoom as I didn't want to repeat my first experience at the office, and yet received the same extremely rude and infantilizing treatment from the doctor, even on Zoom. I just needed my prescriptions refilled. She kept on acting as if my skin problems were my own mistakes or that I had not been listening to her while I was just trying to give her feedback on my experience using what she suggested. I don't know her story and I do not care, I can not believe someone whose job is to care for patients could be so horrible. My lesson is to stop going to dermatologists as I've realized that it is in their interests to constantly make you refill your prescriptions of products that barely show results. If you are reading this Dr. Strachan I hope you learn some manners before the next person you piss off chooses not to let you off with a constructive google review.

Edit: Wow! Now that I'm looking at the other reviews I can at least see that Dr. Strachan's rudness and horrible bedside manner is at least not indiscriminate! Looking at the other reviews of people who complain about the same thing makes me feel less crazy. This is someone who should not be a doctor who sees patients. She made me, and several others in these reviews, feel terrible and gave us terrible treatment. It's unbelievable to me that this could just be this doctor's personality but oh well. I hope whoever is reading these comments takes us seriously because this is not being blown out of...

I went to see Dr. Strachan several years ago and was traumatized after I left. It bothered me for months. (I am STILL bothered by it.) I went in to see her because my hair was falling out. I specifically chose her because she was African American.

When I went into the exam room I noticed there weren't any chairs in the room. I thought that was strange so I sat on the exam table. Then when the medical assistant came in to get my information and take my vitals, she wrote it on a post-it. That was a first for me.

When Dr. Strachan came in I understood why there was no chair. She didn't need one because her visit wouldn't take enough time to require a chair.

When she came in I told her about my issue. She appeared to be annoyed with me. She never gave me a diagnosis - just prescribed medicine and immediately started to walk out (this was literally about 3 minutes in the room with me.) I had to stop her and ask her what about my hair. Did she think it would grow back, what should I do? Her response to me was "either it will grow back or it won't." (What is that to say to someone - a woman in particular?" I asked her if I should cut my locs, she said "you could do what you want."

After making those statements she proceeded to leave the room. Before leaving though, she said "see you next month!" That was the happiest she sounded during the entire visit.

I was so hurt and destroyed. I even wondered if I had met her sometime before in my life and was perhaps mean to her and she wanted to get back at me. I thought, maybe she didn't like African American women, maybe she didn't like women with locs. It thought perhaps I wasn't dressed to her satisfaction and she made some judgment of me. But I was dressed professionally because I came on my lunch. I tried to figure out what could explain her apparent disdain for me; her treatment of me. I thought about that thing for months and months. As I write this review, I'm taken back to that examining room with her awful and hurtful attitude.

Never again will...