Lexi nails and spa — Local services in New York

Updated review 12/6/21: I have been a few times now and It’s really a 50/50 shot whether you get a good nail tech. While I am sure they all have the skill, I am particular about how my nails are handled and not everyone is as meticulous as Yoko was when I had my first appointment. Today was not great because I was there for almost an HOUR just soaking off my gel Xtension nails which were done by this salon I might add. I have never in my life waited an hour to get them soaked off so I am pretty sure they forgot about me for a while. I was entertaining myself for a good part of it but when I finished my book, I realized I had been waiting so long and no one checked on my soaking. They did notice once I started looking around impatiently and helped me right away but had to soak twice and at this point I was over it.

Nail art- would recommend Skye or Yoko. Only a few are actually able to do good nail art.

Appointments- easy to book but they really need to be mindful of who actually is a nail artist when you tell them you specifically want art done. I went one weekday and Yoko was not in but my appointment was for nail art. I had a tech who could not do most of the design I asked for so we had to improvised. It turned out okay but I am not looking for just okay when I am paying for nail art.

Staff- everyone is nice and friendly and I think they treat their staff well because it’s always a nice vibe.

Overall, my review went from 4 to 2 stars as they are only great half the time that I have been there.

Review OCTOBER 2021: Absolutely one of my fav nail salons and I think will become my go-to for nail art. I have been looking forever for a place to do this particular style with Japanese gel; nail extensions with a clear design as shown. Yoko was my nail tech and did such a perfect job! They have regular and Japanese gel. Their extensions can either be sculpted or use the GelX pre-made extensions, which I used. GelX is great bc it is made from Japanese gel as well.

Easy to book appointments (was able to book mine same day), meticulous nail techs, great service...

I’m not one to leave bad reviews lightly. I appreciate their effort to try to do what I was hoping for and I totally understand that these nail techs learn through doing nails and repetition. But, I asked ahead of time if they had a nail tech who was capable of doing the art I wanted. They absolutely cannot do 3D nail art and when I asked them to confirm they could, they said of course and then the woman who did my nails didn’t even look at my inspo pic for more than a second and they were messy and poorly done (they looked like I’d had the nails on for 3 weeks the second they finished doing them, that’s how messy). The edges looked chipped and messy, you could see the black paint under the chrome on all of my nails. The gel balls were inconsistent(I know they’re not meant to be perfect but they were actually messy, I’m not being a perfectionist) and the 3D art fell off in 5 days and then they ghosted me when I messaged them about it. The first time I went in the lady who did my nails gave me cat eye even though I said chrome and then they charged me more for chrome when I said she did it wrong. I happily tipped both times because I am not a monster and I know these individuals are working on my nails for an hour and deserve the money for labor. It’s nothing personal but it’s frustrating that I asked ahead to make sure there was someone who could do it. I wouldn’t have been upset if they said they weren’t confident that they could do it at all. They’re probably a great place to go for basic nails but they can’t do 3D even though they say they can and they’ll charge you the same price as a place that...

I really wanted to like this place but unfortunately I can’t! I went on November 28th to get gel extensions and by December 6th (a week later) one had chipped, another had just completely come off, and the other fingers were loose and on the verge of falling off. I decided that before I wrote a review I would go back to talk to them to figure something out and the manager was far from helpful. I asked for a partial refund because my nail tech did spend time on my nails and did a good job on the design but she wouldn’t agree to that. Instead she offered to remove them and then to give me a gel base, this is not the service I had originally paid for and in fact costs less. When I asked if I could possibly make another appointment to get the same service done she said sure and that she would give me a discounted price. I proceeded to tell her that I should not have to pay again and that they should redo them for me at no cost and she told me that she couldn’t do that. She then offered me the removal and gel base again and I told her that I didn’t want it. I considered the removal but she told me it would take at least 20 minutes to remove them, I decided not to because I was able to pop them off with no damage to my nail in 20 seconds. I have done a better job with press on nails from rite aid that lasted longer than these. After spending 15 minutes in store and realizing I would get no resolution, I grew frustrated and left. I spent $111 and 15% tip for gel nails that should have lasted at least a month but came off within a week. Not worth the money. Go somewhere else where they will charge you less for...