Edison ParkFast — Local services in New York

This place is horrible! I work on the next block and garage my car daily.. I drive a suburban and it seems impossible to park them in a small garage. I went there on a Friday afternoon and trying to get better rates around the area and I drove up to 2nd or the 3rd floor and the attendant ask how long will I be staying and I ask the attendant quite a few questions since I need to garage my car when I work in the area if there's any special deal if I park 4 times a week and since there's no special promotion and apparently the garage that's close to my work is cheaper so I politely told them I'm going to park it else where and upon exiting the garage I scan the parking ticket and the machine asking for money but remember I didn't exit the garage or leave my car I was asking questions about the rates and stuff .. The manager came over and told me that it's been over 5 min and was angry about it... he even commented that because of me the exit lane is blocked.. I would bring my business elsewhere . I pay over $50 on a normal day for work a day and it's $200 a week $800 a month to garage my car . There's no need to make it a big issue since I ask question and decided not to park .. I think this is bull.... so make sure not to ask any questions as this place just want your money and don't care...

This parking lot is terrible! Do not go! I went online and pre-booked a reservation through ParkWhiz. When I got to the parking lot, I showed them the paper reservation and they took my car. When I went to retrieve my car after seeing a Broadway show, the very rude, aggressive, and verbally abusive attendant told me, I need to pay additional money, and that what I did online was not valid because of some internal issue on their end, even though it had the exact location, correct date, time, and vehicle. He wanted additional money. I refused to pay him more since I had shown them the reservation when I arrived. He then started getting very loud and verbally abusive. Totally disrespectful and no way to treat a paying customer. He told me he would not give me my car back, unless I paid. I asked to speak to his manager, who he was supposedly on the phone with, but he would not allow me to speak to the manager. When I attempted to call 911 to have a police come, he then rudely went to get my car and threw the keys. Do not go to this place. Terrible customer service, the one attendant I was dealing with was verbally abusive to most of the customers coming to pick up their cars....

WORST PARKING EXPERIENCE EVER - AVOID EDISON PARKFAST LIKE THE PLAGUE!

Rating: 0/5 stars but that is not an option

Absolutely appalling experience at Edison ParkFast! Not only did they have the audacity to demand EXTRA PAYMENT for no valid reason, but they also REFUSED TO RETURN OUR KEYS until we paid the ridiculous fee!The staff treated us with utter disrespect and disdain, as if we were beneath them. No customer service skills whatsoever! They were condescending, rude, and completely unhelpful. We were held hostage, forced to pay an exorbitant amount just to retrieve our own property. The lack of transparency and accountability is staggering. It's clear they're only interested in fleecing customers for every last penny.DO NOT PARK HERE! You'll regret it. They'll overcharge you, disrespect you, and hold your keys for ransom. Take your business (and your money) elsewhere. These parking pirates don't deserve a single penny.

I'll be sharing this nightmare experience with everyone I know, posting negative reviews on every platform, and reporting them to the relevant authorities. No one deserves to be...