Harlem YMCA — Local services in New York

Do not stay here!! No power in the electrical outlets + no one at the front desk.

When I arrived around 10:20pm on a Friday, I waited at the front desk for 20 minutes but no one showed up. I went to the security guard and she said that the front-desk employee would still be on break for another 15min. What?!

Also, there was no power in the electrical outlets in my room! Either night! Unbelievable. And, I was going to a Saturday all-day event and so went out at 7:40am and the front desk was closed, so I was unable to tell anyone. That's not that early, so there's really no excuse for the desk to be closed then.

Additionally, if you like to satisfy the human desire of thirst, too bad. They offered no options for drinking water. I went down to the front desk and asked where I could find a cup for tap water and they told me I'd have to go to the corner store to buy a cup. Are you...

Review for private guest rooms only! Gym facilities and pool are fine.

To say nothing of ymca as an organisation itself, which is doing wonderful work. The private rooms in this guest house were tiny, massively overpriced, dirty and not catered for properly.

The beds had a protective layer on them but also hadnt been unwrapped, resulting in a sweaty uncomfortable night with 2 sheets of plastic catching all the moisture and rubbing together noisily

Room had no coathangers, upon requesting them we were told we were lying when we said we didnt have any

Pillows are 1 cm thick. No additional pillows available.

Heater is automatic and only turns on at 30f degrees or lower. No manual control

Staff are rude and beligerant, and will talk about you as if you werent there

Showers...

Don't stay here if you want to sleep during your stay, be at a reasonable temperature and use the toilet. Woke up by cleaner every morning at 4.30, can't turn radiators off, they turned them on every evening and early morning, couldn't sleep because air con was so noisy. can't open window, but there are holes where air con unit has been put in badly. Incredibly noisy, nypd station a block away so sirens all night. 1 female toilet and shower in the same room for an entire floor of 30 rooms, they said there were showers for the gym on a different level but i could not find them. no hand drying facilities, bathroom constantly flooded, taps coming away, no toilet paper. No hand basin in room. Samsung tv was good, but without a doubt the worst vacation accommodation i have...