PROOF Coffee Roasters — Restaurant in New York

This place is a scam. I went there at a time when google said it was open, but the store is empty and clearly not operating. Because I had seen they had an online page, I bought coffee from them online. They charged me and sent me a supposed tracking number, but the link says a label has been created, but the item hasn't been received by USPS. Since the item continued to show as not received by the post office, I reached out to Proof Coffee by email. Nobody ever responded to 3 emails that I sent over a week, and the item was never sent to the post office, so I disputed the charge with the card I used to pay for it. A certain Jonathan Chastain reviewed this place about a week before this review. That's a lie: the place is closed and not operating. Stay away from these people: they're scammers.

Since the owner responds below and I cannot respond to his response, I will add that I have never been an employee of PROOF. I live nearby and went there one afternoon at a time when Google said it was open, and the place was closed and didn't seem to be operating at all. But if it is, Jeff, you can expect me in person soon to have a word with you about the money you stole from me by taking a payment for an online order that you never delivered. Below you tell me that if there's a problem one should contact you, but as I said above, I sent you 3 emails after I was charged for the coffee I ordered, and nobody answered me. I was charged on June 1st, and the tracking number you sent me still says (today, June 23rd) that USPS didn't receive the item you charged me for. In fact, today my bank reimbursed me for the charge, since I disputed it. So I got my money back, but NOT FROM YOU, and I shouldn't have to waste my time or count on my bank's insurance to...

I went to Proof Coffee Roasters for an iced latte. While waiting for my order, the barista got on the phone (presumably with a manager or the owner of the establishment) complaining that two Black men were sitting at a table outside of the cafe. I had walked past the men when entering the cafe, and they were simply sitting and chatting, not bothering anyone. After the barista got off the phone, she proceeded to harass the men outside, saying that they would have to leave or she would call the police. They offered to buy a coffee, but she refused to serve them. She then came back inside and called the police. One of the men came in and said that how she spoke to them was unacceptable (which was valid because she was very rude). She then proceeded to tell the officer on the phone that he was yelling at her (which was not true) and that she didn't feel safe. The men then peacefully left and she ran outside after them. At this point, it became very clear that the barista had no intention of making the latte THAT I ALREADY PAID FOR because she was too busy harassing two innocent Black men to do her job. So I ended up leaving without coffee before the police showed up to potentially further escalate this unnecessary situation. Would definitely...

BE AWARE 😤😡

The barista with colored hair sings “ loud “ and dances and doesn’t notice clients at the counter:-( bathroom needs cleaning recommend a 30 min schedule. Drip coffee is weak and they have no milk or cream condiments for self service :-( Is give it 1 star but I gave 2 because there are a couple people that care there like the Mgr and the 2 girls that work there. Also bagels and pastries are not fresh items not sold the day of get refrigerated and sold for the same fresh price :-(

Jan 25/19 Doors are wide open and very cold inside the store. After asking to consider closing the door the employee with the colored hair said it was too hot behind the counter and the door is to remain open. When I said to consider the clients inside dressed in heavy jackets he said it’s to hot behind the counter :-(

Then I asked to purchase a soup and to keep it refrigerated until I was ready to go and he refused my request.

Now 30 min before closing I purchased the soup and was told that there is NO bread to-go unless I eat it here!!!! That’s messed up because I usually get bread every day when I buy the soup so now I’m suggesting “discrimination...