Heritage Apartments @ 308 West 18th Street — Local services in New York

Yana, the property manager, is a very kind and responsive landlord. Whenever there's some issue with the apartment, she's always there to help. I cannot remember how many times she has contacted the right person or helped me by herself in no time. She literally makes me feel that I can wholeheartedly trust her.

I have been locked outside the door a couple of times, and have experienced minor problems. Yana would always fix the problem soon. She has been picking up my packages since the very beginning, and I really appreciate it. She is respectful of tenants' needs, like the schedule of monthly housekeeping and the usage of heat.

There were challenging times as we are all aware of. I can still remember the moment Yana greeted me when I moved in Jun 2020. New York was almost a ghost town and the apartment building was almost empty. Yana would check on me from time to time, which really made me feel at home. It was not until May 2021 that New York City finally reopened and people flocked into the city and the apartment building. I cannot imagine how I could have survived were it not for Yana's help and support. She is much more than a landlord, a manager, more like a friend to me.

Yana is awesome and exceptional. She cares for others and makes my stay such a pleasant and...

I recently spent a month at the Heritage Apartment and overall my experience was very positive. It was comfortable, well secured and well-furnished, with everything I needed for a pleasant stay.

One of the standout features of my time was the excellent service provided by Yana, the property manager. She was incredibly helpful and accommodating, always available to answer any questions I had or to address any issues that arose during my stay. Her attentiveness and kindness made my time in the rental property all the more enjoyable.

Overall a great place to stay, made all the better by the helpful service provided by Yana. I would recommend Heritage Apartments to anyone looking for a comfortable and convenient place to stay for an extended time...

To whom it may concern, My name is Marco and I am a resident at 308 W 18th St. As my time as a resident in the building comes to a conclusion, I wanted to take a moment to write a review for the fantastic property manager that I had the pleasure of meeting.

Yana is a caring and hard working individual who strives to make each resident feel safe, supported, and comfortable. Regardless of the magnitude of the issue, Yana goes above and beyond to ensure its resolution. I have nothing but the highest...