iLoveKickboxing - Forest Hills — Local services in New York

If you want a studio with a terrible schedule and that is horrible at communicating wit their consumers this is the studio for you! When I first joined as a member, they paint things so easy for, I was told I would be able to down grade my membership at any point, that unattended classes could be rolled over. However that was a lie. I had the 8 classes for 129.00 a month, In February I was told that they would accept rolling over classes but that I had to try to make the classes weekly because it is not something they normally do. I told them I travel very often and before signing up I asked this because I KNEW I would miss classes. Because I could tell it was a huge issue I asked to downgrade my membership to the 4 classes a month, I was told she would do it. I went back in March and I followed up and asked if my membership was changed. She told me actually let me check, she found out it was not and then said can you send and email, so I did on March 23, 2023. I received no response, so I followed up with another email on March 29, 2023. Once again no one responded to my email. I called on March 30, 2023 and spoke to one of the trainers I explained what has been going on, he was rude and said "only one person handles the email, so emails are not answered quickly" but he was sure to state that I had an outstanding balance that had to be paid for the month of April which was billed on March 27, 2023. I told him I know the payment did not go through because I put a stop on the payment because I knew no one had changed my membership and I was not going to pay for classes that I was not able to attend. I became frustrated and told him I would come in and handle the account. I was not able to go in, I work in Coney Island and by the time I got out of work they were closed. So I sent yet another email out on April 3, 2023, however this time I just wanted to cancel my membership. In order to cancel my membership I had to pay 99.00 and my membership would be active until April 27, 2023. It is NOT what I wanted because now they are going to have 4 classes that I will not be attending, but I am just glad I no longer have to deal with this studio. Not to mention I referred two people to this studio, one purchased the 5 class trial but did not sign p because she was only available for classes at night on the weekend & another friend that I referred and she actually signed up and I was told I would be given a free month, but that was yet again another LIE. Stay away from this place, the studio looks like a elementary school gym and parking in this area...

Awful. I bought a class pack, and never heard back. I called 3 times and left messages and sent an email over the course of about 48 hours. I finally got a call back, and the person was so rude. I wouldn't take classes here if you paid me. Unprofessional and extremely rude staff. *Just and edit to this and response to the person below, who by the way did not bother to actually reach out to me even though they have my email AND phone number: I tried multiple times to reach this location DURING BUSINESS HOURS. It took almost two business days for anyone to get back to me. That's why I said "48 hours" 2 BUSINESS DAYS HELLO. Also, you were super rude: The first person who answered the phone said can you come in tomorrow at 7 AM. I was like no, what are the other times? Then she offered an equally strange time, and I said ok no are there any other options? Then she promptly hung up on me and transferred me to someone who was YES SUPER RUDE. Once again, no one offered me a calendar or time slots, he just began weirdly being effusive about time slots and started asking me how old I am and also there again did not send me a schedule or offer times, just kept throwing times out there. We agreed on a time finally. But yes, after I hung up I thought. WOW. If these people are this unprofessional about scheduling a time and generally mansplaining I'm good BRO. Also, sorry something I should have said from the get-go is that when I started asking, "oh hey are these normal times? Are there other times available?" He said, YOU CAN TAKE KICKBOXING SOMEWHERE ELSE....

I’ve been kickboxing here for about 3 months attending one class per week. I really enjoy each class, as each instructor has their own teaching style. The instructors have really helped me work on my technique and answer all my questions in a very respectful manner. There’s a very diverse range of body types, ages, genders, and backgrounds for the students in class as well, so it feels like an inclusive community. I also appreciate that they have many options scheduled for evening classes, so even when I get home late form work I still have plenty of options to attend. Overall, I would highly recommend! At least take an introduction class, as you get one-on-one training during a regularly scheduled class. That’s what I did, and ended up signing up for a membership right after that first class.

One more thing, I’ve lost about 10 pounds since joining in the past 3 months! I’ve also been eating a better diet, but I know these classes have been helping since I can now clearly see muscle tone that wasn’t there before. I started coming here to just get moving again, and I’m getting much more than I expected out of it in terms of...