Ipswich Watch & Clock Shop — Local services in New York

I brought my brand new watch in, it was in perfect condition, to get the band replaced and my watch was horribly damaged when it was returned to me. I was told that the immense scratching all over the watch was necessary to remove the bands and that my watch was going to get scratched anyways when I wore it. Both of those being completely untrue. Now I have to go spend more time and money to get my brand new watch polished back to its original condition. Take your business to a professional! I will never return here and advise others to stay away.

Update: I had to spend $150 to get my watch polished by an actually professional, who I should have gone to in the...

HIGHLY RECOMMEND!! I went in to the shop with a broken wall clock. The gentleman behind the counter reached out, took my clock, IMMEDIATELY just fixed it while I watched it and charged me a VERY VERY reasonable fee. I can not recommend this place enough. It's great. I think that might have been one of my favorite New York experiences ever. I expected to have to leave the clock, wait for a couple of weeks, etc. Nope. My man just took it out of my hands, ding dong ding clock repair magic, and back into my hands it went, fully working. Now it's back up on the wall where it should be. This...

Highly recommend! I called this morning to ask whether they could replace my watch battery, and it was before they opened so it went to voicemail. I didn’t leave a message or anything, but the owner called me back. Most retail stores in New York these days don’t even pick up a phone during their open hours. Above and beyond. The owner answered all my questions on the phone, and I went in just now, and he replaced the battery in 5 min for $15. Couldn’t have been more gracious or capable. And lovely selection of antique furniture as well that I browsed while I...