Makes me so sad to leave this review because I have been going to king Aesthetics for years with someone else and then a year with Rose, Never cancelled my appointments always showed up on time. But recently this last week I had a appointment I made a month ago I usually donāt do this but she encouraged me to. the week of the appointment I donāt receive a email or text confirming the appointment. I am the one who contacted her and was a told my appointment was the next day. I wasnāt able to make it that appointment day so instead I rescheduled via text with her assistant. Next day I see I am charged 50$ I was confused because I rescheduled my appointment not cancelled. I also never put a card on file for the purpose of cancellation fees no signed authorization. When I inquired about the charge, Rose was nasty saying how this leaves gaps in her schedule and I should understand that. Yes i do understand however I rescheduled the appointment in the afternoon the day BEFORE not same day. She said she canāt refund me but would use it towards the balance. But by then I was so turned from her lack of customer service skills, how she was texting me, no accountability on how she may have messed up in the situation and no consideration. I go to her every 4 months and spend money, again never late never cancelled. I would rather go somewhere I am valued and treated kindly.
It is fraud to make a charge to someoneās card who didnāt authorize that card to be used for...
Ā Ā Ā Read moreI can say with confidence Rosie is one of the most knowledgeable & skilled injectors I've ever been to. I've gotten injections from plastic surgeons, med spas, & nurses who only work in general medicine. But I see why R.N.s w/ reconstructive surgical experience are the best injectors in every way possible. I really can't say enough positive things about my experiences being treated by Rosie. Regarding her business practices in general she's very fair & upfront w/ pricing and what's needed to achieve desired result (no surprise fees or charges). Rosie's flat out honest about what results you can expect & has an excellent eye for what's best aesthetically pleasing for your unique face shape/structure. I love her no nonsense approach. She skips thru any B.S. and is all about amazing results & passion for her work. If you're on a budget (who's not?) Rosie makes excellent recommendations for a plan going forward to maintain results & stay within my budget (i.e. areas I can get away with only treating 2x a year vs every 3 months). Overall I've been very impressed with Rosie's professionalism, skills, & knowledge. I love her confidence as instead of upselling or pushing more treatments, Rosie seems to make her work & results speak for themselves. Long, long story short - I walked into Rosie's office w/ the forehead of a Shar Pei. One week later I have a forehand as smooth as an 18 y/o....AND completely natural looking! Rosie made me feel...
Ā Ā Ā Read moreI cannot recommend Rosie at King Aesthetic Spa highly enough! From the moment you step into the spa, youāre welcomed by a warm and inviting atmosphere, and Rosieās professionalism and expertise immediately put you at ease.
Her knowledge of skin treatments and aesthetics is truly exceptional, and she takes the time to understand your specific needs and concerns. Rosie customizes every treatment to perfection, ensuring you not only look your best but feel confident in your skin. Her attention to detail, gentle touch, and use of high-quality products make every visit an absolute delight.
What sets Rosie apart is her genuine care for her clients. She patiently explains each step of the process, answers all questions thoroughly, and offers personalized advice to maintain results. Itās clear sheās passionate about what she does, and that passion translates into outstanding outcomes every time.
If youāre looking for someone who will go above and beyond to make you feel pampered and rejuvenated, Rosie at King Aesthetic Spa is the one to see. She is truly briliant, and I couldnāt...
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