Laundry Club — Local services in New York

Staff gossip about you loudly and rudely. I have been going to the laundromat for two years. It was fine for what it is. Yesterday, a neighbor with whom I have a conflict was there before I arrived. He and the employees spoke about me in Spanish in the most revolting terms possible.

No voy a repetir todo lo que dijeron pero digo sin hesitación que tengo oídos muy sensibles, y ustedes deberían sentirse avergonzados por esa actitud. No me conocen, tengo un poco más de solo huesos pero no soy uno para pelearme con chismosos.

To the management: this was positively revolting. You’ll never get any more of my money and I’ll discourage others as well. You don’t know who speaks what language - your employees ought not to be discussing the customers under any...

Fine for other things, but do not use their hang dry service. I walked in wondering where their hang dry space was, because I didn't see any clothes hanging up or racks for it, but I assumed it must be in the back somewhere. I come back 36 hours later, well past the time they told me things would be ready, and all my clothes are still wet. And its no wonder, because they were all crammed into a tiny hanging rack.

Much cheaper than most places for that service, but not worth paying per item if you have to hang everything up again to dry at home.

Also, the lady...

There is NO HOT WATER at all. Many times I went there. Be cause store very closed my home. And there is unfortunately not many laundry on area. EMPLOYEE VERY RUDE. VERY ATTITUDE. I ask machines not take hot water. He answered if you don’t like do not come here. This is insane. In summer no AC at all. Very hot inside. Machines ok. Dryers ok. Not perfect but a little better than my building laundry machines. But I consider hot water that machines never take in. Even not warm. I m so sure machines never take in hot water....