Met Opera Shop — Local services in New York

There are so many fascinating and beautiful things on sale. I really enjoyed looking through everything and further understanding the culture of the ballet and opera. I have been in there several times, and most of the sales ladies and gentlemen are very helpful and kind. Unfortunately, my memory is forever tainted by one saleswoman who was a bit insulting. I asked if I could purchase a scarf and the lady responded, "You know these aren't on sale right?" Then dismissed me. I replied, "Yes, ma'am. I know." Then as I was checking out she said, "Oh so this must be a gift for someone right?" Still not believing I could purchase the accessory and I said, "No ma'am. It's for me." Then I wore the scarf out. It was a Pretty Woman...

I ordered a CD set from the Met Opera Shop. It was a very reasonable price for a vintage 3-cd opera. However, the first disc did not play, even though the other 2 discs were perfect. When I emailed to tell them the problem, they immediately sent me a complete new set, free of charge, without even asking for the original discs to be returned. This shows the dedication and excellent service of an organization that treats their customers the way we all want to be treated. I am very impressed with the Met Opera Shop and intend to continue to order from them in person as...

I don’t usually write reviews, but I experienced such kindness today at the Met Opera Shop! I had purchased tickets to the opera for my parents as a gift and was looking for the perfect item to wrap with the tickets. When I made it to the shop, I had no idea what to give them. The sales team at the shop were SO patient with my indecisiveness and had the best ideas! They went far beyond what they needed to do for a customer and I was so appreciative of their help. If you’re in the area and you need a gift, I highly recommend stopping into the shop, even if you’re not...