David H. Koch Theater — Attraction in New York

one of my friend was texting her niece during performance and one of the staff came and asked her if she took photo. Then my friend confirmed and show her phone that she didnt take any. She put her phone down and didnt touch again. Then same lady came 2nd time to confirm again… then another lady came… after they kept bothering my friend couple of times during the break they my friend was asked again the same question that staff was claiming that her camera on There were some usher/security guys listening (l also joined later on)

I am sure many people attempt to take photo etc that staff is trying to do their job but bothering after 2nd time was too much already (especially after showing phone for the first time)

One of the usher (named something Man…) was kept asking about “confirming the photo is deleted and my friend response was there was no photo taken to be deleted.. after couple of ask then usher said they have to go back to work and we are blocking them doing the work and they may need to kinda force us to leave the theater… Until that moment l didnt involve or said anything but the way that he reacted was unnecessary and very disappointing so l told him that he didnt need to talk like that etc. while others was like kinda pointing we can go back to our seats to watch the 2nd part of show but night is already ruined! So we went downstairs and had conversation with some other staff there for the event. They were super nice and helpful. I really appreciated their help and afford inviting us again to watch the whole show but l kindly expressed myself that l wont go back there because of...

Awesome place! I've visited a few times and every single person that works here is so professional and make you feel welcome. To enter they're super well organized and even there's a long line and many people, they do the process to enter very efficient in yet these COVID times. One detail on my last visit, to attend Midsummer's night Ballet with The NY City Ballet. They have a NY City Ballet shop at the left side of the main entrance and the only person not being any professional or nice was the lady in that shop. She seemed bothered when I showed up and more bothered when I ask her for an item that I was expecting to buy once available online. Her attitude and lack of customer service made the selling transaction really uncomfortable and unfortunate! Her name was Cynthia, and I'll gladly email whom ever corresponds to let them know about her attitude. You expect this to happen at any other place, but not here please! Do not ruin the excellent experiences we may have. Coming from (CA) out of NY only to attend an event of this magnitude is important and exciting. For me as part of an audience and supporters of not only ballet but art in general these experiences are huge and myself expect to have a world class experience. Sad to say, but this lady took off part of that expected premium experience. Please have people that love their jobs and enjoy helping us to support the ballet and art, as much as we enjoy attending the events and consuming merchandise you...

Open and airy this is a theater designed to allow every audience member to focus on the stage performance. But what kept surprising and delighting me throughout the Pacific Northwest Ballet theater production was the acoustics of the theater. Six ballet dancers dressed in white, three muscular male dancers interspersed with 3 athletic female dancers. Seated on the Orchestra level, but not too near the stage, the theater could drop dead quiet except for a fluttering sound, like bird or butterfly wings as the 3 ballerinas fluttered on their toes. The sound really enhanced what was already an amazing dance, and really gave me an appreciation of this theater. It's large and the open lobby gives plenty of room before performances. There were bag checks and vaccination checks. Intermission allows you to walk the corridors encircling the theater, women's restrooms are on the main entrance side, men will need to circle around to the back of the theater from the main entrance. Snacks and drinks are available, but eating and drinking is not permitted inside, so you are basically getting items to consume during the intermissions. I was highly impressed and look forward to trying other performances in...