Minty Nail Salon — Local services in New York

I don't know where to even begin. I found Minty Nails while seeking a place that was good with nail designs and had an aesthetically pleasing establishment since I would be going to get my "Flirty 30" nails done. Mind you I am as plain as they come when it comes to nails, but I thought what the heck. While Minty Nails is convenient, reasonably priced, & very cute on the inside I have to say I question them. Here's why:

I booked a reservation to receive nail extensions, gel polish, & 3 nail designs (marble nails specifically). The reservation was confirmed and I showed up to my appointment once again confirming they knew how to do that design technique (prior to beginning anything). I was informed it would not be 100% like the marbling in the image. Of course not I thought, it will look differemt every time.

Long story short we got all the way to the design phase of the process and there my tech was (Mei) attempting to DRAW marbling on my nails. There I sat horrified thinking about the time and money that would be wasted in addition to how I would not have the nails I intended to have for my milestone birthday party.

After 5 or 6 attempts at the process I explained to her that the technique is not drawn on. I showed her what I provided in my reservation, and the image that I showed her prior to starting the process again. To which she admitted their salon does not provide that design technique. They offered me many differemt designs, but you know how it is when you have something specific in mind not to mentio she ha already given me tips and painted all but 3 of my nails.

I was left in a pretty sticky position I could have them take them off and waste even more of my time amd end up with absolutely nothing, or I could make the best out of am otherwise messed up situation.

I felt bamboozled.

Clearly someone knew that was not something they could provide prior to my sitting in the chair for an hour and a half to receive a very mediocre set of nail extension, with absolutely no attention to the hangnails that needed trimming on my nail beds on top of not receiving my intended design.

As I cried looking through alternative designs I reluctantly selected gold flakes to accompany my white nails.

But wait, I decided to make one more hail Mary request that would have been an exceptional alternative (being that my original design included a border nail on one of the marble nails), "Can you border this nail?" 3 minutes later another failed attempt at a very simple nail design technique. I had her remove it and just proceed with the topcoat.

As I checked out they told me they would not charge me for the designs. Big whop. Again I either would need to remove the nails entirely amd find somewhere else or attempt myself. Or I could pay another nail salon. Either way the resolution was nowhere near fair or reasonable all things considered. The receptionist even had the nerve to offered me a rewards card!!! Needless to say I WONT BE GOING BACK.

I gave 2 stars because even though they don't do very good work they do take their time, are open to constructive criticism (without an attitude), & seem to do great basic paint jobs on real nails.

Maybe it will work out for you but if marble nails is what you seek...

I came here for the first time yesterday since I'm staying nearby. It was a great experience. First of all, they have an insane nail polish selection compared to what I'm used to. They have over five brands (Essie, Zoya, Dior, Chanel, Deborah Lippmann, etc). I believe it costs 1$ extra for the fancy brands like Chanel, Dior, and Deborah Lippmann.

The staff was very polite even though I had called five minutes ahead of time to ask for two manicures. Also, they did not rush my friend and I while we were taking our time selecting the perfect nail polish color. I hate feeling rushed while searching for the right color. There are a lot of choices! Give me my timeee.

I got a regular manicure and my nail technician was incredible. She seemed to really care about doing a perfect job. She took her time and fixed every little imperfection. I believe her name might have been Shirely. I definitely recommend her! Although, my best friend who got her nails done, as well, also had a great technician. I'm sure they all do good work from what I saw.

Will definitely be back when I'm...

It's a very cute space, and they were very efficient. However, my technician, although very friendly and nice clipped one nail (the pinky) and asked if the length was ok. It was trim and extended past the end of my finger. When I said yes, she then cut the rest of my nails below the tip of my finger (so there is fingertip showing above my nail). They are a bit short for my liking and definitely too short to play a stringed instrument with (which is why I tend to keep them a little longer). I would definitely specify if nail length is important to you. She did do a lovely job with the polish and I have to say that my nails all look great, even if not my ideal length.

A little frustrating, but nails grow back, so not the end of the world. The polish selection is very nice, as other have noted. If you need a quick mani/pedi, and you're in the neighborhood, this is a good stop, but for the price, I'll probably stick to my regular Chinatown haunt with the massage chairs for the same...