Dishonest service. Beware. I booked for the 4 hour minimum about 2 weeks ago. They ask for the itinerary to add to the contract, and our final stop was 8:15PM at the Natural History Museum where our group was attending a gala. The driver dropped us off at the museum at 7:15PM and our group headed in to the gala with no issues. I later receive an EXTRA $700 charge out of nowhere and without notice. They claimed the driver stayed an extra 2 hours, when we'd actually ended with the driver an hour early. I won't be dealing with them again.
Adding a response to the below reply from the owner (don’t know if there’s a reply feature for Google reviews.) No one from our party requested for the driver to stay. It was a multi hour event, with an afterparty for which the transportation was already provided. For what reason would we even ask that?
I reached out to NY Limo Bus Inc. directly already, explained the situation, and the employees told me on multiple occasions that the owner would call me in 10-15 minutes, and the owner never called once. This was hours of my time spent trying to resolve this directly.
NY Limo Bus didn’t even send me a receipt for the “extra” time. Only after I noticed the extra charge (over a week later!) and called/emailed about it did I receive a notice of the charge. It feels like they were hoping to charge me quietly and have me not notice.
Once again, I will not be doing business...
Read moreMy recent experience with New York Limo Bus and their Rolls Royce Princess was truly exceptional. From the moment I contacted them to the moment we arrived at our destination, everything was flawless.
The Rolls Royce Princess itself was a work of art. It exuded elegance and charm, and the chauffeur was not only professional but also attentive, making the journey truly enjoyable.
As we arrived at our destination in the Rolls Royce Princess, it was as though we had stepped back in time to a more glamorous era. The car became the highlight of our event, leaving a lasting impression on our guests.
My experience with New York Limo Bus and the Rolls Royce Princess added a touch of sophistication and luxury to our event that we will never forget. If you're looking for a company that understands the importance of details and is committed to making your special day unforgettable, New York Limo Bus is the one. I am grateful for the exceptional service they...
Read more⭐️⭐️⭐️⭐️⭐️
Wow, what an incredible experience with NY Party Bus! From start to finish, the service was top-notch. We booked a party bus for 30 passengers, and it was everything we hoped for and more. The bus was impeccably clean and exactly as promised.
Our driver, Mike, was extremely polite and accommodating, making sure our group had everything we needed for a fantastic time. His professionalism truly stood out, and he made the entire experience enjoyable.
Everything was perfect! I highly recommend NY Party Bus for anyone looking to elevate their event. Thank you for making our celebration...
Read more