PAIGE SoHo — Local services in New York

The customer service in this store is absolutely terrible. I visited the store on 11/30/2024 with full intention of buying a couple pairs of jeans and was not helped at all. There were 3 sales associates working this day and 1 was attending to another lady in the fitting room while the other 2 sales associates were pretending to work and not helping customers out. I’ve gone up to them multiple times to help me get sizes for various styles of jeans and was met with attitude and resistance. They had no/very limited knowledge of the products in the store. I asked them questions about the different jean styles and responded with either the incorrect information or an “I don’t know”. A customer noticed my annoyance with the lack of help I was getting from the sales associates and helped me look for the styles I was asking for. The fact that another customer was able to recognize the lack of help I received shows the poor performance of the other 2 sales associates. Needless to say, I’m never shopping at this location again if I’m met with this much battle to...

Horrible customer service. Stopped here today to buy some new jeans and felt like I was putting the girl out. She was obviously too busy scrolling or texting or whatever she was doing on her phone. Couldn't be bothered to help me find correct sizes and the rudely told me the "correct" name of whatever jeans I was holding.

Management, Feb 8th around 2pm, female working the front desk. GET RID OF HER. She literally drove my wife and I away from the store even tho I REALLY wanted to buy some new jeans. Will shop the...

Incredible staff - they're so helpful and go all out in making sure you have an incredible shopping experience. Special thanks to Jean for her help and attention, she made my experience amazing and I can't...