Paper Source products are always beautiful and excellent quality which sadly cannot be applied to some of their store customer service. I usually shop online but this was a last minute purchase so I decided to pickup up a birthday card at the store. I ordered a card the night before but the original store called me and said that they don't have it in stock and referred me to 75th & 5th Ave location where they have it. I went there at 10am and started asking the staff about the card I'm looking for and the male employee took me to the birthday card section. Couldn't find it on the shelf so I went back to the checkout desk and started asking again mentioning that the other store told me the card was in stock at 75th & 5th. Gentleman's response was "well just because other store's computer screen shows the number doesn't mean we have it in stock". Wooow... I understand a lot of people pass by and things get sold out fast (as a female employee kindly explained to me) and the system update might be behind but cutting customers like that without offering a solution is extremely rude and unprofessional. If youre not feeling like helping at the very least try to phrase it in a nicer way maybe? Luckily for me, the same female employee offered to look for the card in the box and found it, which I'm greatly...
Read more⭐️⭐️⭐️½ — Cute shop with lovely finds, but very overpriced
Paper Source at 75 5th Ave is a super cute store with tons of options if you're into stationery, gifting, and crafts. The aesthetic is charming and the layout makes browsing fun and inspiring. They carry a wide range of beautiful paper goods, cards, wrapping materials, and unique little gifts.
That said, the prices are definitely on the high side. For example, a small pack of tissue paper is $4.99, while you can get a pack of 100 (same brand!) on Amazon for just $6.99. I also saw guest signature books priced at $90—which, while gorgeous, seems excessive for what it is.
Overall, it’s a fun place to explore or pick up something special in a pinch, but if you're looking to buy in bulk or save money, it’s worth checking...
Read moreGreat gift ideas ,notepaper,cards,helpful staff but poorly arranged displays especially in the front of the store where if there is a line the entry into the store is blocked by a large round display and even a small line of three people wraps around this display making it difficult to get around the front area and making the store seem crowded when it is not,meanwhile the back of the store is more open and easier to get around but NOT Easy to get around in if u are handicapped as the displays are way too close together if u walk with a cane ,forget about coming in with a scooter at all,much less a cane or crutches,not handicapped friendly because of these poor merchandising of their front end displays. Too bad because I love the...
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