Charleys Cheesesteaks and Wings — Restaurant in New York

First i wanted to say how much i love Charleys on 34th street. How disappointing I'm in the Pennsylvania ave brooklyn location i would never ever eat here again. when I first come through the door there was no customer service. The lady look me in my face and didn't take my order, she act like she didn't see me, Then the milkshake wasn't good, The chicken Is nasty and disappointing it have no lemon pepper on this chicken, the box got so soggy it rip all my food fall in the bag. I pay for jalapeños,no jalapeños on my sandwich I wanted more mayonnaise got very little mayonnaise On one of my French fries it suppose to have salt it have no salt on it 😒 😕 😑 🙄 just very ...

Omg this place is disgusting the employees they have working at the front are so ghetto and embarrassing they make Charley’s look horrible I’ve been eating Charley’s for years and this is the worst location I’ve seen thus far . Hire employees that are presentable and not obnoxiously conversing with each other while preparing your food. I was so disappointed not coming back here .

My bread wasn’t toasted they put my sandwich in a fries box even though I ordered a combo and refused to prepare the sandwich with all the ingredients that were on the menu . The employees were loud and ghetto in the front. Just...

Made an order of three items, two that were "combos" with fries. When I got home, I saw that the worker had given me two plates of garlic wings n no barbecue, like I ordered. Couldn't go bk either bc the receipt had the wrong information as well. Do u know how it feels 2 b n the mood 4 something n then get home n u don't have what u asked 4, bummer. Get the orders rt, plz, listen 2 the customer, I said the thing three times. I hate 2 have 2 open my fd n the restaurant 2 check that I have the rt thing but, ya'll, u BETTER chk! Unhappy...