I had an amazing experience with my recent move. We managed to pack and move about half of our small and fragile items by ourselves beforehand and designated one closet for items we didn’t want the movers to handle. We scheduled a packing day and a moving day, and it went smoothly. On moving day, we had 4 packers and 5 movers with 2 trucks that were completely full. There were 2 experienced workers who were there both days, which really made a difference. They asked good questions and worked efficiently. The team collaborated well, each person knowing their role, following direction, and helping each other when necessary. We are all unpacked now, and we only had one broken plate, which is impressive! The workers were diligent, taking breaks only when I suggested, and they treated our belongings with care and respect. The lead was fantastic, not just directing but also teaching the others. Everyone on the team was great, communicating well and making sure that all tasks were accomplished smoothly. Even the newer members showed strength and efficiency, and their kindness made the process even better. One worker handled the heaviest items without complaint and navigated the stairs like a pro. The entire team was wonderful! They worked hard from start to finish, ensuring that everything was placed where it needed to be. It’s important to take care of those who work hard for you; we provided extra water and snacks, which they appreciated. We also arranged for lunch on the second day and tipped them generously. This was my second experience with the company, and I would choose them again in a heartbeat. From the initial video consult to the end, everything was super easy. It's crucial to stay organized and involved during a move, and we were prepared. We kept our pets and kids out of the way, which helped. Teamwork and a positive attitude are essential on...
Read moreTypically, I only write reviews for exceptional or terribly disappointing experiences, and this one was certainly exceptional. This team of movers performed exceptionally well despite the challenging conditions I put them under. They had to relocate items from every corner of my house, which wasn't the challenging part. The real test came from my new home, which was a 45-minute drive away. The new home, still under construction, presented a unique challenge with its all-dirt grading. The weather was not on our side either; it rained during the move-out and drizzled during the move-in. The only way to avoid the muddy terrain was through a narrow plank pathway from the driveway to the house, which unfortunately, wasn't wide enough for a dolly. Thus, they had to move everything one box at a time. And as if that wasn't enough, all items had to be moved into the basement because the house was being painted. Despite these hurdles, the movers remained calm and professional, never uttering a single complaint. They even assisted me in carrying a set of stairs through the mud for my patio door. It was a funny sight, with all four of us almost losing our shoes in the mud. Their relaxed demeanor and extra safety precautions, especially with our grandparents' chairs and glass showcase, were truly commendable. These movers were professional, but not excessively so, maintaining a human touch that made it obvious they genuinely cared about their work. They were far from robotic and emotionless, which was a welcome change. If you're anxious about hiring a moving service, I highly recommend this team. You need not look any further; they have my personal seal...
Read moreI recently had to move a truckload of boxes filled with clothes, shoes, and a few lightweight pieces of furniture—definitely more than I could fit in my car. After searching online, I reached out to Sunset International Shipping to see if they could help me out on short notice. The person who answered the phone was very polite and professional, and immediately asked when I needed to move. I told them I needed help the same day, and even though it was last minute, they said they had a crew nearby finishing up another job who could swing by afterward. We talked through what I needed moved—just a handful of small and medium boxes, a few storage tubs, and a lightweight desk and chair. The worker explained their hourly rates and that they usually send two movers, with a two-hour minimum. I knew the job would be quick with two people, but I was just grateful for the help, so I agreed. After a short pause, the person on the phone kindly said not to worry about the usual rate for such a small job. They suggested I simply tip the movers what I felt was fair. I really appreciated their flexibility and understanding. Later that day, two movers arrived in their company truck. They were friendly, efficient, and had a great attitude—they even joked about how little I had to move. They quickly unloaded everything from my rental truck and were done in less than an hour. I was able to tip them easily using a payment app. This was my first day settling in, and the whole experience made the move so much smoother. I’m really thankful for the excellent service and positive attitude from the...
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