Do not contact this service! Yesterday I booked a trip to Stamford with their driver. At first they mixed up the address. Very inattentive and inadequate dispatchers. The prices, as if they have a luxury service, are very high !!! Agreed on payment: part in cash and part with a card. But since the cards do not work for them, we agreed to refuel the remaining amount. The driver himself, which is unacceptable, inserted my card and dialed the amount at the gas station! I trusted him with the card, but missed the moment when he drove in the amount. that the extra $ 23 was written off, without any warning! I went to look at the reviews and saw that I was not the first where the drivers of this service are chasing tips in this way. It feels like they work for food from their owners. actions with passengers. I wonât be surprised that the dispatchers are aware of all these cases. My request to return the money was refused and they hung up. It remains to return the money through the police. there is sometimes a bad opinion about all...
   Read moreThe ride was ok. But there is a big NO. I will never trust this business. My brother could not pick me up from JFK and he arranged me a ride with this company. He PRE-PAID them for my ride ($50 from JFK to Brooklyn), but he didnât tell me this detail because he himself had a flight and I wasnât in touch with him. When I called to verify the ride I specifically asked if my brother prepaid the ride. The dispatcher said, ummm let me check⌠then he said, no the ride is not paid, youâll pay to the driver. I paid the driver $55 ($5 tip). Later when I talked to my brother he was angry, because he DID prepay this ride. We wonât become poorer by paying twice. But what a shame for the business to cheat...
   Read morecant count on them. specially if youâre late. a car came to my location but they never let me know it was doen there so i guess you supposed to wait outside the whole time because they said they donât owe nobody the call once the car is at the spot. but i was left guessing when its gonna come. they said the car came up but since i wasnât there the car left. the worst customer service. they wont call you when the car is here and if something goes wrong you will be faced with the meanest guy that works there. save your time. they donât appreciate their customers very very disappointed and...
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