Weekend For Ladies — Local services in New York

Dear Manager/Store Owner

I am writing to express my disappointment with the customer service I received yesterday during my recent visit to your store. Previously, I had enjoyed shopping at your establishment, but my experience on my last visit was less than satisfactory.

The young women working in the store displayed unpleasant attitudes and failed to provide any assistance when I asked questions. This is particularly concerning as the majority of the merchandise being sold is unattractive.

Moreover, I was dismayed to learn that I was unable to return an item that did not fit, despite having visited the store the previous day. This policy is unreasonable and should be reconsidered.

I would like to emphasize the importance of customer service in your industry. Your staff members are in a customer service position, and they should be providing help to customers, regardless of the number of questions they ask. It is also crucial that they refrain from using their phones while on duty.

I would like to suggest that you provide your staff with the necessary training to improve their customer service skills. Additionally, I would like to request that you update your website, social media pages, and other platforms to ensure that your customers are aware of your products and services.

As a loyal customer, I am disappointed by my recent experience and will be seeking out other clothing stores for last-minute outfits. I will also be reporting this transaction due to the inability to exchange or return the item.

Thank you for your attention to this matter, and I look forward to hearing from you soon.

Sincerely,

Customer who came...

I usually shop here for my Vacation clothes here n have spent bout 3 to 4 hundred at a time. Went to weekend to buy n the girls we're rude. Speaking with loud indirects across the room to each other. In my opinion the owner lost the more money I was ready to spend but I paused cause of attitude from his workers. You should think about putting people with different ethnic race to work for you, To get along with everyone. Remember, customers are always boss spending money with a business cause without customers to provide money. There is no business. There's more customers but you lost this 1....

I visited here for the first time (nyc) I was told about this store by a stylist whom styled my hair but I subsequently stumbled upon it while looking for another place. Everything about this place is great . Only rating a 4 star bc prices are a little steap for SOME of the merch but the ladies that work there were awesome! Thank...