This is a smoke or head shop, not a tobacco store. If you want a large variety of mid to high end paraphernalia for smoking herbs, oils, waxes, weed, etc., sold for fair prices, then this should be your new go to store for the same. Please understand however, this type of store and the products they typically sell for the most part are returnable by no one. So most, if not all of the negative reviews of this store, are a little unfair in my view. The owners and their employees have no way of knowing what you do with a product after you walk out of the store, and yet many seem to believe these people should just take their word as gospel on what happened concerning an item they purchased. If you had purchased a bunch of items to sell with your own money, sold one for a profit to someone els,e who then came back with it a couple days later clearly already used, and they told you the item was defective, would you refund their money? Would you give them another one of the items you purchased to replace it? Let me answer that for you, of course you wouldn't. Yet several reviewers here apparently believe this store needs to do more than they would if they were standing in the store's shoes. The reality is that in most instances the manufacturers involved in making these products do not accept returns from anyone, not even store owners. Most people ordinarily understand this and are capable of placing themselves in another's shoes at least to some degree, but apparently several reviewers of this store are, to be kind, lets say "challenged" in terms of their ability to act like a grown up. Being misfortunate is one thing, but when this happens, you really shouldn't lash out at others and insist they are for some reason supposed to take on this burden for you. You would never do this for them, so stop behaving like children and move...
Read moreThe owner of this business has ZERO ppl skills whatsoever. Neither does his associate with the long colored red hair & beard. They were not only unhelpful on the topic of FIREKIRIN. They allowed a freelance worker from the app to collect deposit money in their establishment & did NOTHING to make good on their end. Rather than offering a refund or contact # for said ONLINE CASINO they offered vague non informative excuses & declined all responsibility. They became hostile, threatening, & abusive. All I asked for was an explanation or to be compensated the $36 I spent 6 days prior. I DO NOT RECOMMEND THIS BUSINESS TO ANYONE. NOT EVEN FOR A BIC LIGHTER. THERES A LIQUOR STORE 4 doors down if u need smokes or basic smoking items. And countless more professional establishments in the Fremont Newark area. Any of them r 100% better than this shady...
Read moreThis place it would not matter if they were selling me ice in the blizzard it be a shame not to have been able to have me the owner and son.. As down to earth practical real individual men one could meet.. They f don't make many like them no more if you just want to gram a lighter to some herbal deluxe glassware and everything i between if they don't have it they will point to the best place for there customer even if it's to be someone else customers in gonna go by a Bob shirt today just to say a selfish thank you on my B day I want to see some fellow gents and have a quick laugh with a some down the earth common sense prarical fellows like my...
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