I had such a fantastic experience here that I had to leave a review. From the moment I walked in, I was greeted with warm smiles and genuine friendliness. The customer service was absolutely top-notchāeveryone I interacted with was helpful, polite, and really seemed to care about making sure I had a good experience.
The staff at the cashier were especially kind and welcoming. They were patient, cheerful, and made the checkout process quick and pleasant. Itās not every day you come across such kind-hearted and professional people at the front desk.
What really surprised me, though, was how affordable everything was. The prices are incredibly reasonable for the quality of service you get. Itās rare to find a place where you get both great value and excellent customer care, but this place nails it.
Overall, I left feeling really impressed and appreciated. Iāll definitely be coming back, and Iāll be recommending this place to friends and family too. If youāre looking for great service, fair prices, and genuinely nice peopleāthis is the...
Ā Ā Ā Read moreWe have tried so many halal markets in the Bay Area, even those reviewed on Bay Area Halal Foodies/Yelp and others in the Fremont/Newark area. We miss our regular butcher from Aladdin market in San Mateo, but finally we found Herat (through a very targeted Facebook question I asked to a group of Muslims in the Bay Area.
These guys consistently cut the meat properly. No chops in a lamb leg. Pieces are the same size. A chicken isnāt missing pieces or has extra necks/rib cages.
Many markets precut meat and donāt cut to order. I am not sure what Herat does, but Iāve never had an issue. They are our go to after searching for 6 years. Before, they were only a few minutes away from our house, now they are a half an hour round trip from my house and Ų„Ł Ų“Ų§Ų” Ų§ŁŁŁ it will not deter me. They are simply consistently the best. May Allah SWT...
Ā Ā Ā Read morei would have given 0 star if i could. I called this store to ask about the prices of just three meat items before making a purchase. Instead of a simple answer, I was met with rude and unprofessional behavior. The person on the phone dismissively asked if I wanted meat or just the price, as if I was wasting their time.
How does a business expect customers to buy something without knowing the price first? This kind of attitude is completely unacceptable. Customer service matters, and based on my experience, I wonāt be...
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