Lewis Audio Video — Local services in Newberg

Lewis Audio Video installed a video surveillance system I purchased from them. The two man crew was punctual, very professional, and very easy to work with. Both men had the proper personal protective equipment (in this age of Covid-19) as did I. They installed the system without any issues and spent as long as needed until I was comfortable with the install and operation of the system. The men cleaned up after themselves during and upon completion of the job. I have nothing but the highest praise for their work ethic and attitude. Although I am still learning the ins and outs of the App used to view and review what the cameras capture, I haven't had any issues using the App. I whole heartedly recommend Lewis Audio and Video for any/all security surveillance needs. After approximately one week after installation, I was disappointed with one of the camera's night (IR) resolution. Due to an LED streetlight in front of my home, I soon realized I had to have my exterior lighting on to counter the glare of the LED streetlight but the night view was still not what I was expecting. I contacted Lewis Audio and explained my issue. Matt provided two very solid solutions. I decided to upgrade the one camera with a starlight type of camera. Much clearer resolution at night without having to use exterior lighting....

This is a long overdue review... I went in over a year ago wanting to support local vs buying online. Was planning to spend about $50,000 on converting one of the extra rooms in my house to a small home theater. The older gentleman(maybe the owner?) somewhat greeted us, told him what we were looking to do(didn't mention our budget) and he instantly started making comments about how expensive it was gonna be, insinuating we couldn't afford it. I shrugged it off and mentioned I was thinking about Focal speakers... I was instantly corrected on how I pronounced it and what the proper way to say it was. Off putting to say the least we looked around a little more and then he came back again talking about how expensive it was gonna be and that maybe we should do a sound bar and that they don't sell those systems there. At that point I was done.... we left and will never go back and to this day I still tell people about how we were treated.

Word of advice... don't assume people cant afford what your selling and don't feel so stuck up you need to correct people just because they pronounce something wrong.

What prompted this review finally is I've since then sold that house and purchased a new one... guess what... budget for the new theater is double what it was before and I wont be going to Lewis...

I've been in pretty much every shop in the area. Without naming names, there are some pretty solid shops in Beaverton, NW Portland and down in SE, as well. Skip them all and go to Lewis AV.

I worked with Owen. Not only is Owen a great guy, he's an enthusiast. He loves what he does. He shares the passion for AV that you have. And he's not a pushy, hardcore salesman. I was treated respectfully. I scheduled an appointment- these guys ARE busy- and he took a lot of time with me. Unfortunately, I did not buy from Owen on that day. It was nothing to do with him, but I ended up with some different equipment than demoed. However, I plan to do all of my purchasing for several systems from Owen and Lewis AV and am going to build a relationship with this organization going forward.

If you are looking for anything AV related and want to experience a showroom that is more like your house than most (it is actually a converted house with multiple rooms!) you can get a good feel for many really great brands spanning a wide spectrum of tastes and budgets at...