After a year of living in our newly built house, I returned to The Rug Gallery with my husband to pick out a rug for our bare floor in the living room. I had stopped by The Rug Gallery last spring to check it out, and was immediately impressed with Mike, who greeted me like family. He listened to my story and when I finally returned this month with my husband, he remembered who I was and what I had said. My husband and I got the same warm greeting. Mike worked very hard to find the perfect rug for us. His knowledge of his inventory impressed my husband. I was impressed with Mike's careful listening and understanding of my vision. Although it was a big decision for us, Mike was very patient, even when we delayed further due to illness. Finally, the decision was made and Mike honored his quoted sale price. Now that we have the rug in place, our house feels warmer, and more like home. I would happily recommend The Rug Gallery of Newburgh to anyone looking for an extensive selection of beautiful rugs, and exceptional customer service! Early Merry...
Read moreThe service my wife and I received at The Rug Gallery of Newburgh was 2nd to none. We went in looking for a rug after being unhappy with the "big box stores" and Mike was so helpful in making our decision. If he wasn't showing us his in stock selection by flipping through stacks of rugs, he was showing us catalogs for rug companies he is a dealer for. He was very aware of our budget and helped us stay as close as we could for the size of rug we were looking for. After our rug arrived at his store, he was able to come and install it for us and did a fantastic job. Mike Kishline is a thoughtful, caring, and kind person and his passion for his business shows in the service he offers. I would highly recommend The Rug Gallery of Newburgh for anyone looking to make a rug purchase. You will not be...
Read moreI purchased a living area and foyer rugs from Mike several months ago and they are still as beautiful as the day he delivered them! Mike was so kind, knowledgeable, accommodating, and just terrific with his white glove service. He came to my home to look at the spaces and my color schemes, then returned two days later with 3 different choices for each area. He was very patient with me as I was deciding, then helped rearrange my furniture after he put the pads and rugs in place. If you are in the market for new rugs, I HIGHLY recommend The Rug Gallery and Mike!! You will not be...
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