Nati Boutique Newport Beach — Local services in Newport Beach

I bought a pair of pants from Nati that disintegrated after only ONE wash. Huge and numerous holes all over the pants! Customer service refused to give a refund or credit because they said I didn't follow the "care instruction" label. I turned the pants inside out and looked at ever seam, and there was NO care instruction label. The quality of the pants is obviously very, very poor. I will not be shopping at Nati anymore. Addendum: After posting this review, Nati sent an email stating they've reconsidered my request for a refund and would credit my account. They asked me to consider deleting my review. I'm not going to delete the review because customers should not have to go to these lengths to get a...

BEWARE: THINK ABOUT PURCHASING ANYTHING FOR 24 HOURS BEFORE ACTUALLY PAYING FOR ANYTHING. The salespeople were great, but the store policy does not allow returns for reimbursement in the form of the original payment method used to purchase the items. I used my credit card and wanted to return two belts that I thought were $79/each. The belts were actually $179/each. Within less than 24 hours, I went back to return the items, only to find this...

Best shopping experience of my life! The clothes are so chic and stylish, and honestly you could build your entire wardrobe just from this store. Jeans, linens, silks, tee’s, literally everything. And almost everything fit perfectly. It’s similar to Aritzia style but more affordable. The girls are SO kind and helpful & really fun! They also had drinks and snacks which I appreciated cuz trying on tons of clothes can be...