Mansion Hill Bridal — Local services in Newport

Considering I got in on the luck of a next day cancellation, I wasn’t too sure what to expect as I hadn’t yet looked into Mansion Hill Bridal. I cannot put into words the excitement and awe I felt walking through the doors of one of the most exclusive bridal boutiques in the greater Cincinnati area. The ambiance and aesthetic were right up my alley! Incredible dresses displayed, softly lit Christmas decor, beautiful antique furniture paired with modern pastels and floral accents coupled with a fresh pine scent. I was not overwhelmed with pushy sales associates, yet greeted with kind smiles and professionalism from both the owner, Claire, and my consultant. Abby was out of this world. She helped me navigate through a sea of tulle and lace to pick out dresses she thought may work after listening to me explain my vision for my wedding and my ideal dress. I felt quite comfortable through the try on process. Just enough assistance with zippers and buttons. The combination of interior and natural lighting is perfection for viewing the dresses. I saved my favorite for the finale. Turns out, that was my dress and it was an exclusive from their collection!!! I felt stunning and shocked that a dress I would never have imagined myself wearing was the one everyone in my party and I chose as number one! Pricing was beyond fair, purchase and ordering was a simple and well explained process, and I even accessorized with a gorgeous handmade headpiece they had in stock! I so look forward to continuing my experience with Mansion Hill, through alterations in house and any other communications through the remainder of the dress process. The complimentary pink champagne was a fantastic touch, as well as the “Insta-wall” for photos! I cannot wait to wear the dress I chose on my wedding day! Thank you for everything, Mansion...

I had a really awkward appointment at this boutique and it left me feeling disappointed. My stylist didn’t attempt to get to know any of the guests I brought, nor asked their name, and seemed put-off when they asked if they could browse the dresses themselves. She also didn’t attempt to get to know me or my gown vision. I had mentioned going to another shop and finding a dress I liked there, and that I was still interested in browsing to see if I liked a dress better at other shops. The stylist seemed slightly annoyed each time I said a dress didn’t fit what I wanted and asked me why I didn’t get the dress at the other shop when I preferred it more, which… came across as snarky. She also struggled to help fit the dresses on my body and didn’t offer any help in terms of making it suitable to at least walk out of the dressing room - I spent the whole appointment holding up the dresses myself. After determining which dresses I did or did not like, she didn’t offer to help find others that may better suit my needs. Instead, she told us we only had time for 1-2 more and seemed intent on pushing us out the door quickly. We only had a 1 hour appointment when the website says their basic appointment is for 1 hour and 45 minutes. I left feeling discouraged and like maybe I made a mistake going shopping again. However, after this, I went to a shop in the Reading district and had a polar opposite experience in which I felt empowered and uplifted and found my dream dress. Maybe my stylist was having an off-day, but I would not be interested in returning to this shop and would not...

There’s a reason why Mansion Hill Bridal has only 5 star reviews! I can’t say enough great things about this beautiful boutique. I worked with Claire throughout the entire process and to say it was a breeze is an understatement. I showed her a picture of what I wanted and she pulled it right off the rack. The first dress was the one! I got to try on about 20 dresses to make sure I was making the right choice. I loved how intimate the experience was by having the whole boutique to ourselves. I liked being able to sift through the dresses on the floor with my loved ones. The process was fun, stress free, and special. These memories I will cherish forever. My dress safely arrived in Miami yesterday. If you need to ship to another city, they provide you with tracking and shipping for a small fee. The prices of the dresses were in our budget. Thank you for making me feel like the most beautiful bride! From business owner to business owner, I hope this business thrives. Claire...