Saltzman's Watches — Local services in Newport

I was visiting Newport for work and had looked up Saltzman Watches while in town to have a band changed on one of my watches. I went in and was greeted by the sales associate Adam who was very friendly and sociable. Charlie, another employee, took links out of the watch I came in with and it fit better than any of my other watches in my collection. It was clear that Charlie was very knowledgeable.

I walked over to one of the Breitling display cases while Charlie took links out of my watch band. I spoke with Adam about a few different types of models and asked to see a Breitling Superocean Heritage just to look at it. Adam assisted me in showing me the watch and made casual conversation without pressuring me. I walked in looking to have a new band put on my old watch and walked out with a new Breitling Superocean. Both Adam and Charlie were more than helpful and accommodating while speaking with me. Adam was very generous while working out a deal and Charlie went out of his way to put the band I wanted on my new watch. I had done my research and got a great deal on my watch. If anyone is looking to buy a watch anywhere in this area I would HIGHLY recommend Saltzman’s and specifically Charlie and Adam. They went above and beyond, were very courteous and really made me feel like a priority. If the owner sees this review give them a pat on the back...

I came in looking for a Ball Watch, only to learn that they were not available. The salesman was extremely helpful in explaining the history of the brand and why the have pulled their retail presence. He proceed to answer all my questions regarding watches, and was surprisingly knowledgeable about the technical details of the time pieces. He showed me pieces ranging from Tag to Breitling, and never discounted me as a customer like some stores would do her in the NY area. He was extremely patient with me as My wife and I debated the purchase of a watch for myself. We ended up buying a Breitling and the service was extremely pleasant, I would gladly drive back to purchase another watch. Thank you for a pleasant experience and making our stay in Newport a...

My wife bought me a Victorinox Maverick watch from Macy's in NYC for Christmas. When I opened it in Rhode Island it wasn't running and I assumed, correctly, that the battery had died in the packaging. I went to Saltzman's on the 26th for a new battery and a leather band to replace the original metal band. They replaced the battery and installed the band and only charged me for the cost of the band - no labor for the install and no charge for the new battery or to replace the dead one. I'd have gladly paid. My wife says she's sorry she didn't buy the watch here (Saltzman's carries...