Geek Squad — Local services in Niles

Went in to get my macbook fixed. I got

a call the next day it’s done, great. I book my appointment to get it picked up and this young boy hands it to me and after around 5 seconds of scilence he says “want a run down of what happened” I of course say yes and told me they just ran some things. I try to turn on my macbook and it won’t so i tell him and they take it to the other room. He comes out 5 minutes later to NOW tell me that they couldn’t turn it on that it is a motherboard issue to take it somewhere else?? I’m just confused why i wasn’t informed about this before hand let alone letting me walk out with a still broke computer that i would not of known untill i left. Very...

Horrible for cell phones. If you buy your phone at best buy they preach how great the insurance is through geek squad. Wrong. My new phone quit working so I brought it in. With the phone in my hand showing them what was wrong with it, I had to make an appointment. So I had to wait 3 days for my appointment date with no phone just to bring it back in so they could take it from me and send it out for repair or replacement. 2 days later I had a replacement mailed to me and a $200 charge. My advice is just go directly through Verizon. You won't have to go a week...

For about 3 weeks I've had nothing but some kind of notifications. No matter how quick I delete it. It came right back on. It was so aggravating. Anyway, I came here and met up with an agent from the geek squad named Nicholas. Great guy, very knowledgeable and very professional. Had me done in less than 10 minutes. That's from start to finish and now I have no more of those. Annoying notifications from that site. Thank you...