Plato's Closet - Niles, OH — Local services in Niles

I’ve only been in the new Niles Plato’s a couple of times an I think most of thier stuff is over priced for being a second hand store. When I can go buy name brand stuff brand new at Tj maxx or Burlington. Thier staff makes me feel very uncomfortable due to the fact that you can hear them talking about customer. I have witnessed an employee smelling someone’s clothes and laughing because I’m assuming they smelled. I believe her name was Gabby and the other young lady working with her was Rachel. You never know what a person is going through and why they need to sell their clothes. Very unprofessional and immature. Overall the new store is beautiful, but could use some new staff. I wish I could walk in there and feel welcomed and greeted with happiness, but I get...

It was an absolutely horrible experience! I strongly recommend you guys not to come to this location. My bags were left untouched and they did not even go through the clothes. I received a text in less than 10 minutes, letting me know that they were done looking through my clothes, keep in mind, I had 4 big trash bags of clothes. The clothes were in good condition and name brand. When I got there the bags were literally left in the same spot.They are very rude and racist. I cant help but think, if I was another race that they would of took actual time to look through my clothes. Only the one guy cashier, was really nice but even he knew they did not go through my clothes. Honestly, I would not recommend to donate your...

they’re so lazy and they low ball you so bad , took one bag of clothes in and 3 purses. kiosk said estimated wait was 1 hour 30 minutes… i got a text legit 5 minutes after i left saying everything was done?? they legit didn’t even go thru the bag of clothes because the only things they were going to take were 2 articles of clothing that were right on top of the bag and one of several Michael Kors purses in almost brand new condition… and the were going to give me $30 for those ?!?! you guys are an absolute joke there and the employees are incredibly rude when i declined the offer, like they were offended i didn’t accept $30 for a purse worth over...