Uptown Gifts & Accessories — Local services in Normal

I really enjoyed shopping here. Great products, nicely arranged and good prices. The manager was connected to the Mole Hole at Eastland Mall which closed in 2018. My experience today was extremely concerning. My mother and I went into the shop and I was stalked by their sales woman. Every time I picked up something there she was wanting to put it behind the counter. When I met up with my mother she told me she felt like she was under surveillance. This “shopping experience” ended poorly when I asked to speak to the manager and he wouldn’t come out from the back room. Being there before the holidays and comparing it to today’s experience; a complete change in customer service and focus. As much as I like the store; I won’t back. Extremely harsh, unknowledgeable sales team. Unresponsive manager. Caution: stalking...

My sister and I (We are Mexican) walked in and were completely ignored by the two women who were working there. I didn’t think anything of it at first.

Shortly after us, two Black women walked into the store and were also completely ignored by the employees.

A group of white women walked in, and the two employees immediately gave them a friendly greeting and asked if they could help them with anything.

The two employees followed my sister and I through the entire store. They watched us very closely, even though they never said a word to us. It made us so uncomfortable that we ended up leaving.

Very...

I had been struggling to find a cute/unique thank you gift for a close friend and decided to come here for the first time, and I'm so glad I did! Lisa greeted me when I walked in and offered many ideas. After looking through lots of great choices I finally settled on a couple items and she even wrapped the gifts up for me. I will...