Marshalls — Local services in North Attleborough

Extremely unprofessional. Gabby which is the manager handled a situation poorly. My daughter brought in perfume that I purchased 1 day ago, I did not like the scent so I had her return it. The young girl Vanessa at the cash resister called the girls over and said, “would you be mad if you got this.” She was insinuating that the perfume was used and returned. Then proceed to ask my daughter, “where did you buy this?” She literally had the receipt and it shows it. Then they felt foolish when they realized it was a recent purchase. Gabby said they had to make sure that someone else didn’t purchase it and returning it. It had the original packaging plastic and all! Makes no sense! Confirm the receipt that you had, it is not that hard. This was definitely accusatory behavior and they should be ashamed. I would understand if she didn’t have the receipt. Do better with your training standards Marshalls.

Update: I called this morning and spoke to AnnMarie who is the store manager and she was kind and explained how things should be handled. She reassured me that her associates will be addressed and the behavior will not be tolerated. I appreciated her time and her...

A friend purchased an electrical facial brush for me as a gift and after carefully examining the product to see the various ways to use the device I noticed it had a cancer and reproduction warning label at thd bottom of the box. I didnt have the receipt and was told by the Store Manager/Supervisor Abigail (Abby) that Im unable to exchange it without a receipt due to their new system. I informed Abby it was a gift and it was startling and disgusting that they are selling things that can get ppl sick. She then revealed infront of me and other customers standing in line that the majority of there items have cancer and reproduction harm labels on it especially the suitcases. As a result, I left the item on there counter for them to keep and will never shop at there stores/chains.

Customers please read all labels before you purchase something because clearly their focused on making money not the wellbeing of others. No longer supporting businesses that don't care about the well-being of their customers....

I had a very disappointing and misleading experience at this location. I was told by the cashier that I could save $10 and get 10% off by signing up for what she described as a rewards card. I made it clear that I did not want a credit card, and she assured me it was just a way to earn rewards and save money.

While holding my debit card, she said she could “type in the numbers” for me, then told me my purchase was paid for and that my “card would come in the mail.” I was confused — how could it be paid for when I hadn’t used my debit card? That’s when I realized she had signed me up for a credit card, without properly explaining that’s what it was.

This was extremely sneaky and unprofessional. Customers should never be misled into opening a line of credit under the impression it’s a simple rewards or savings program. I’m very unhappy with how this was handled and hope management takes steps to address this...