The Vitamin Shoppe — Local services in North Attleborough

Called today and had some questions regarding a product I ordered online that had VITAMINS in it. I asked the woman who picked up if I could stop in and ask some questions regarding VITAMINS. She says "you have to do your own research." Umm you work at a VITAMIN shop so absolutely had 0 knowledge to begin with. Then I asked her if she had a product there and she checked and said no. I asked her what her other locations were and it was like pulling teeth. I do not care the distance If I did I would have asked the closest locations. Customer service with this lady was slim to none. If you want to hire someone make sure they know how...

Apparently you cannot return something (if opened) here even if you have a receipt. They should print that on the receipt itself not in tiny print on the cash register where nobody will see it.

I tried some jojoba oil but it actually gave me an allergic reaction. It was like $13 and I basically threw it out cause they would only give me 'store credit' ....that seems like a scam for sure. If a customer has a receipt and it is within 14-30 days of the purchase then a company should be legally obligated to take responsibility for the products they sell and if they are poor quality there should always be a money...

Now I know why the selection is getting worse , customer service is really bad just had an unfortunate situation with the manager Eric as I'm asking for specific information or product availability I felt really uncomfortable I had to asked him to move away so I could shop comfortably and also when I went to pay ( not the first time ) there's never any change in the drawer just lost a client never again you will see my business. As I can see from other reviews im not the only one who felt that this particular person should not be representing...