Sadly, this store doesn’t honor their gift cards. I received a 100 gift card from two friends for my 40th birthday. I checked the card to ensure that there was no expiration date and tucked it into my wallet for a special occasion since I know the store is expensive. When I went to to the store to redeem the card; after selecting two dresses, the young lady at the register informed me that I couldn’t use it and that they had been having issues with the gift cards. She said that the card was expired and that the employee who sold it should have written the date. I again questioned her about how I was to know that there was an expiration date if it wasn’t on the card and told her that I’d be glad to share who the card was from and when the card was purchased and asked her to check with a manager. She went to the back, returned and told me that her manager (who never even came out to speak to me) confirmed that they would not accept the gift card. Such a bummer because the clothes are cute but I’ll never shop...
Read moreIVY is my absolute favorite boutique! They have the cutest clothes, jewelry, and shoes that perfectly blend style and comfort. Every time I visit, I find something new to add to my wardrobe.
What truly sets IVY apart is their outstanding customer service and attention to detail. The staff is incredibly friendly, helpful, and knowledgeable. They always go the extra mile to ensure I find exactly what I’m looking for, and their styling tips...
Read moreWorse experience shopping ever. Walked in and wasn’t greeted by 3 employees standing at the entrance. Walked around and was never asked once if I needed help. Asked for a dressing room, was told to grab one. Again never asked if I needed anything or was ok. Walked back out past the same 3 employees and not one word. And I was the only customer in the shop. Very...
Read more