HomeGoods — Local services in North Bethesda

as of 11.11 COVID-19 max. capacity is 120 in store, masks are required, use the disinfected carts in the store, not outside! announcements to stay 6 ft. apart, they have people dedicated by the doors and sanitizer & counter plexiglass shield is available at each register I have been coming here for many many years. Plenty of lot parking, no garage, no cost. The place has never looked a mess, shelves are stocked. They tend to have everything you need for your home.The prices are discounted and many quality imported items. I am going to walk through the store in my mind and put it here for you, so you get an idea of what they sell. Let's go on this mind trip together, shall we? Joking. Note, they will sell sofas and chairs although not in mass quantities. They sell holiday items (outdoor & indoor), kitchen (gadgets, linens, tableware, prep, aprons, pots-n- pans, etc.) home office (few chairs, no desks), foods (snacks, condiments/oils, candies), healthy option (snacks, shake mixes, etc.), dinning (table linens, utensils, serving, cookware, hosting items, etc.) teas & coffees (bags and k cups), bath, bedroom linen (no bedroom furniture sets), outdoor/indoor mats, lamps, wall art (lots to see), children infant - toddler furniture (chairs, lamps, steps) educational toys/games/books/dress up/gift items, stationary items (occassion cards), pets (beds, food, grooming, clothes, bowls, toys), coffee table books, pillows, throws, home decor, home scents (sprays, oils, candles, etc.), cleaning supplies, garden decor & lights, picture frames that hang, side tables, benches, dressers, rugs and misc. They have a clearance section those tend to be items with imperfections/broken/missing piece, or last item in sets. If you can hide it or fix it, its a good discount. You will leave with something, its a lot of items. The staff is friendly and helpful. During the holidays you can find one of a kind. This store is associated with Marshalls and TJ Maxx in the area. If (if!) I find something at a sister store, its the same or $1-2 higher than HomeGoods. Be Safe and...

so i am in #homegoods and came to return a stepping stool that broke from underneath me.

I go to the cashier and explain to her what happens and she spends over 5 minutes talking to the store manager; she comes back places a sticker on the stool and asks me for my identification.

i look at her and ask if she told her manger what happened and she says no; i ask her to speak with the manager, once he comes over i explain to him that i bought a stool and it was defective in his nature. Why must i go through this extensive process of completing a return for $7 ( mind you it’s not the money it’s the principle behind it) His response, of the bat is combative w/ me, so i ask him for his name. He gives me his first name and walks away as i’m asking him for his last name. I ask the cashier for his last name and she refused to give it to me.

So yes i called the non emergency police to the store. Once the police arrived they got his last name and then the store filled out a trespassing notice for me ( as if i would want to shop her again ) !! Then i was told by the policeman that the stool in question was not from this store- low and behold i ended up finding the receipt that listed the stool on it (storage organizer). So not only was this handled inappropriately but they tried to make me out to be a liar !

Personally i was lucky that i didn’t fall on my back and severely...

injured myself in the associate helping did not any concern.

I Just doing some mowing around with a friend of mine when she found 2 porch loungers she wanted to purchase. She asked for an associate to help show her how to fold the chairs. A male associate showed up showed her how to fold the chairs and told her she needed a cart. As she was on her way to get the cart, my was insistent on me sitting in one of the chairs. My concern was I'm over 50 and can I get out of this chair once I get in it. But at her insistence, I gave it a try the chairs were on a small platform and I did not realize my foot was partially under the platform so when I went to step up the top of my foot hit the bottom of the platform and I injured myself. Don't get me wrong,Minorly, but it did break the skin. The amount of unconcerned shown by the associate with startling. I wasn't looking much just a little human concern. A simple ma'am are you okay, or is there anything I can get for you? Would have went a long way. If This were my purchase , I would not have made it. And before I left I would have made sure I told the manager the reason why I was leaving behind the...