This is going to be my first negative review that I’m writing anywhere. I’m not someone who would ever write any negative feedback but here I am doing it for the first time; all for the embarrassment I had to go through last night due to a manager who made me feel like I have committed a crime for trying to return packaged foods that were unused, unopened, not fresh produce/frozen items. They were just some cookie mix, almond flour and dried cranberries that was bought last week; along with the receipt. I knew about the Twice as nice guarantee that Aldi offers and I could have easily told them that I didn’t like the quality of the product and could have easily got a replacement and a refund!! But I did not!! That is so not me.. I was being honest and told them that I overestimated the quantity and bought more than what I needed, so I no longer need them. And the manager shouted at me saying “it is not my problem if you didn’t need it, why should I accept returns on these because you no longer needed it? Neither can I put them back for sale nor can I donate it to food bank” and then she proceeds to tell the lady at the checkout to not accept any of these and she was quick enough to put them back to my cart! Mind you, all were unused, unopened packets! I quickly opened up the Aldi return policy on my phone and showed it to her and asked her to explain me the reason why she would not accept my returns. I could clearly see that she didn’t see that coming! She immediately called someone and they told her that they should be accepting the returns. Well, bummer.. things happen and may be she didn’t know about the return policy well but for the way I was treated, all I expected was an apology from her! She didn’t utter a word to me, instead told the person at the checkout to accept my returns but not give the twice as nice guarantee which I didn’t even ask for!! The lady at the checkout however apologized after the manager left the scene. The whole situation was truly embarrassing and I regret not speaking with the store manager right when I was there about this whole ordeal. Hence writing this review.. I do not have any issues with Aldi, I love the store except for this experience. I hope the right action is taken in training the employees on how to behave when they...
Read moreAldi used to prove other supermarkets were price gouging because Aldi prices were 1/3 their prices!
Today Aldi serves HIGHER QUALITY PRODUCTS as main national brands let shrinkflation lower the quality of their product.
Aldi is still lower prices, but now it's higher quality. There's no excuse to not shop here, it's the best.
And the employees are super super super super nice. I'm low key friend acquaintances with many of them. I respect the store, because the corporate policy is to respect the customer and employees first. This is a corporation with heart.
I literally got into a play verbal disagreement with my cousin one Christmas on who loves Aldi more. We call it Aldis. This place is the best. I wish more companies were out to help people instead of maximize profit. Every human life is worth more than all the money in the world. Live for others is the only way to be, and Aldis is doin that. I'd give 20 stars out of 5 if I could....
Read moreI am disappointed with the remodel. I've have visited this location 3 times since they reopened, and HAVE YET to find the shelves fully stocked. They are always out of stock of several items on my list, that I have found it necessary to stop at a 2nd grocery store on my way home. Who has time for this? Additionally, they relocated the entrance during the model, but DID NOT relocate the handicapped parking spaces! It does not make any sense! Those with mobility issues, or who need additional space for loading/unloading are having to park very far from the store's entrance. SO...
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