Burger King — Restaurant in North Huntingdon Township

Went to get a shake and ended up with a frosty If i could give -5 stars i would i went in the drive thru at 9:50 and didn’t get my food until 10:35. The second drive thru lane appeared to be open with no cones or sign saying closed so we went in it but when we drove in it we waited 10 minutes before calling inside for them to say that only one lane was open the lady who answered the phone was extremely RUDE and says “ WELL YOU SHOULDNT BE IN THAT LINE” I tell the girl that there is multiple people in it and that they need to close it. They come outside and closed the lane and tell the people waiting in that lane that it is closed and they all left 3 cars to be exact. so we drove back around to wait 40 minutes in a line We asked for 2 vanilla shakes and they tell us the shake machine was down which was obviously a lie they most likely just decided to clean it at 9. so anyway we wait in line for a whopper and some lady comes out the back door that works there saying “ IM SHUTTING THE BROILER DOWN AT 11 I DONT GIVE A F IF THEY WANT A BURGER THEY CAN GET F’in CHICKEN “ cussing up a storm. when we FINALLY get to the window i asked for the managers name and im sure they gave a fake name “Avery”. SADLY THE MCDONALDS BIG MAC MUSUEM ACROSS THE STREET IS BETTER SERVICE. EVERYBODY EXCEPT THE LADY WHO TOOK MY MONEY WAS EXTREMELY RUDE AND GHETTO. NEVER GO HERE DONT LET THE REMODEL TRICK YOU...

My experience and what I observed are nothing short of disappointing. One person was walking around the kitchen looking clueless one person is working at the rate of a snail moving one person is on the phone two people on drive thru but the drive thru line is out onto the actual highway. I purchased my food for drive thru pick up when I arrived drive thru was out onto the highway due to obstructing traffic being ILLIGAL I pulled into a spot and went inside instead. When I got up to the counter i explained the situation and was met with an eye roll and attitude. "I switched it this time. Next time you'll have to order pick up or dine in" ma'am you can clearly see the line sitting In the highway. Ì waited an EXTRA 45 MINUTES The attitude because you don't enjoy your job shows all over all staffs faces! I ordered the 30 dollar bundle on the mobile app I didn't get the chicken nuggets or the drinks. It may have had a renovation to make it look better but it is certainly not better if anything it's worse. Truly...

After the new location opened, I finally got over there. The fast food coupon was a half hour wait.

It seems not much has changed, its understaffed badly, in fact, if we go by the star trek method of using uniform color, there were more managers than workers - beam them down.

The place is FILTHY. Look at the grouting on the tile, the floor is a month old and instead of being tam, its perma-black from the grease and mold. They are NOT mopping up at night with industrial cleaner. It seems no one knows the job yet, they have a 2 lane drive thru, but one lane open - not enuf workers.

This is not run as a fast food restaurant. A burger at eat and park is faster. The people are slow, but I dont think it is a belligerent attitude, and I dont want to assume fact not in evidence, but if I had to guess...substance abuse issues? dunno.

The only 'teen' there was the cashier who was doing multiple duty. IF they cannot get the headcount, shrink the hours to cover lunch and dinner only and staff the place...