I just walked out of this GameStop after I realized the game case that came with my purchase did not have the disc inside. I returned back to the store a couple of days later and spoke to a staff member about it. After examining the game case I brought in they realized they accidentally sold me the display case for the PS4 game instead of the game case with the actual disc in it that is behind the counter. They quickly resolved the problem and provided me the game with no hassle.
Thank you guys so much for your time and understanding. You showed professionalism and great...
Read moreI got MW3 as a gift for my birthday. However, it was opened by them. when I went to return it because it was for ps5 (I have xbox series s digital), they did not accept because it was opened. It was opened by them. Then they said that i could trade it in for something different. Mind you, it is a 70 dollar brand new game. They offered 35 bucks. Not to mention, they talked to me like I was mentally slow, like I just got concused and did not know...
Read moreRandy is amazing person he helped us out so much. During the rush of a game sale he took his time with us and helped me and my son out. Erin is a great associate as well ....Randy really made our night such a kind heart... If he is not the manager he needs to be ...as he was just amazing he made me cry...Not to many people out there like him ....Thank you so much Randy ....You are GREAT .....If he is a manager I...
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