Ariels Jewelry No7 — Local services in North Miami

We have been enjoying Ariels Jewelry Store #7 for awhile now. Mostly browsing and replacing batteries for watches. When we finally got down to business, was very satisfied with the T.L.C. provided by Yuliete on an Rolex watch. She took an extra interest to make sure we were satisfied and followed up in several visits. She is personable, pleasant, knowledgeable and made Jewelry shopping fun and not stressful. It felt more like a friendship than a negotiation between a buyer and seller. Thank you Yuliete for how you treated our family. Just a follow up on Store #7...Just want to thank Ariel for having Yuliette at our North Miami store as she followed up on Repair again on Rolex and treated us like family. To be honest it is not a high-end rolex that we have but she treated us like it was a high-end Rolex which is not Miami like! You guys need to invent a custom Rolex 'Yuliette & ARIEL'. YA Rolex

THANK YOU Yuliette for your...

An awful experience. I brought my watch in for a simple battery repair. The employee said they could not open the face in store and would need to send it out to get the work done. No problem, they told me it would take a few days.

It took 6 weeks. When I was finally able to pick it up, the repair had not been done. To make matters worse, the hands to the watch were completely broken off.

To be fair, this watch has had issue with the hands coming lose. I don’t blame them for this. But to simply refuse to do the work, not inform the customer, and to provide it in a worse condition 5 WEEKS later than estimated, is embarrassing.

To make matters worse, the employee was unable to communicate with me and no supervisor was available to explain what had actually happened or why it took so long to do nothing.

If you have to repair your jewelry, I warn you to never...

The lady behind the counter was very rude I bought a matching necklace and bracelet set for $1500 dollars it was hollow so from everyday use the bracelet has broken 6 times which this last time they tried charging me $42 dollars instead of telling to spend a little more money on something solid they sold me the set knowing it was going to break and this last time the bracelet came back weighing less then when I took it there meaning they took links and kept them when I went back the girl said she would have the owner call me which he hasn’t so basically they stole from me make sure you check your jewelry when it goes in and comes back it’s sad and our wedding rings which I wanted in white gold every two month turn yellow again don’t waste your money in that...