Empress Jewellers — Local services in North Myrtle Beach

I stop at the shop and request them change the battery. I was waiting 15mins and they told me they cant open the watchThey send my watch back with hard scratches on the back of watch.I ask the guy who received my watch and he said:”he try to open but he cant cuz he dont have the tools. He told me come back 1 day later. He told me like he a tiger atleast he try to help. I reported to police and security officers for help. I suggest all clients should check your jewelry/watch.. before send to Not pro and Not nice agents event manager in this place. This is the first time my Movado watch battery change since I bought...

The sign outside says they buy gold and silver so I went in to offload some that I had. The man tells me that they do not buy silver. And then tells me that my items were not real. Well a few were not they were gold filled but not all. I went to Atlatic Gold and Silver where they actually have a machine that analyzes the jewelry and three pieces of my gold was real and they took my sterling. The man at Empress was a jerk and could have been nicer. He was just looking for a quick turn aroung that he could resale for more. The men at Atlantic were so so nice and gave me...

I have bought a couple of pieces of jewelry here and all pieces have been good quality. Staff is always so nice and eager to help and will even cut you a deal sometimes. Highly recommend this place to anyone looking for a good jewelry store with...